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Donalson Chrysler Dodge Jeep Ram - Service Center

Silsbee, TX

4.6
153 Reviews
Call Service Center (409) 209-8616

153 Reviews of Donalson Chrysler Dodge Jeep Ram - Service Center

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April 13, 2022

Fastest oil change I ever had at a dealership. Staff was professional and friendly. I will definitely go back More

by william.read
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher, Shalina Wells
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Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Hi William, thanks for your review and your business! We're glad to hear it was quick and painless, and we look forward to seeing you next time! - the Donalson family

April 13, 2022

My check engine light was on. Got me right in and fixed the problem. I highly recommend their service department. More

by Z-ZSMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
Report | Print
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your feedback and your business! We're happy to hear that we were able to get your issue resolved, and please do come back and see us next time (hopefully for regular maintenance!) -the Donalson team

April 02, 2022

Efficient, courteous service with clearly understandable report and instructions after service issued to the customer More

by PLUTOBUCKWHEAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Apr 04, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We are happy to hear you had such a good experience, and thank you for your business! - the Donalson team

March 30, 2022

Great job communicating with me and letting me know what was going on with my truck thx for the great service More

by amuro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Mar 31, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're glad to hear Kari took great care of you, and we appreciate your business! -the team at Donalson

March 30, 2022

Second dealership I brought truck to for same issue thinking maybe they had some real mechanics. Same as other dealership no codes set so, no problems found. Service writers were nice. Did research onl More

by WallyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
Report | Print
March 30, 2022

Fast, efficient, friendly, and fair. They make it so you actually enjoy bringing your truck in to be serviced More

by TOMMYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
Report | Print
Mar 31, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts, Tommy! We're glad to hear you feel well-cared for. Please do come back and see us next time! - the team at Donalson

March 14, 2022

Service is a d has been above and beyond from the Service wrighter to the Tec working on my truck. More

by JUSTINDUPLECHAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Justin, thanks for sharing your experience! We're happy to hear Kari takes great care of you... but not surprised! Thank you for your business, and we look forward to seeing you next time. -the team at Donalson

March 08, 2022

I made an appointment and was seen right on time. I came on a Saturday and Tim was working. He was helpful and friendly. More

by matthewsfamily318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
Report | Print
March 03, 2022

Everyone was great! The dealership was very clean and ghe employees were very polite and helpful. More

by KYLEHAYES7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
Report | Print
March 02, 2022

Brought my Jeep in for a service to see if any ol had leaked . I got in and out very fast, and Tim made sure that all tires were at correct pressure. thank you Tim and all of the service department. More

by ken.sweatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
Report | Print
Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your business, and for sharing your feedback! We're happy to hear Tim and our service department took such good care of you, and we look forward to seeing you again next time. -the Donalson family

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