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Donalson Chrysler Dodge Jeep Ram - Service Center

Silsbee, TX

4.6
153 Reviews
Call Service Center (409) 209-8616

153 Reviews of Donalson Chrysler Dodge Jeep Ram - Service Center

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June 06, 2022

I have had awesome service with all my vehicles I bring to get service at Donaldson. Kari is the best! More

by kdograins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We'll definitely pass along your kind words. And we can't play favorites but (shhh) she is pretty awesome, isn't she? We appreciate your business, and we look forward to working with you again in the future! -the Donalson family

June 05, 2022

Excellent service department! Kari was very professional and helpful. She got my truck in and out quicker than I had expected. More

by ABLAVERGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for your business! We will pass along your kind words to Kari, and we look forward to working with you again in the future! -the Donalson team

June 03, 2022

Kerry in the service dept is awesome! She is always quick to respond and keep you informed. Her knowledge of vehicles and current issues is great!I highly reccomend her for all y our need More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

James, thank you so much for the high praise! We're glad to hear that Kari takes such great care of you, and we look forward to seeing you next time. -the Donalson team

May 26, 2022

My first oil change and it went very smooth. Appreciate the speed and Kari was a big help. More

by garth3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for the review! We are happy to hear Kari took great care of you, and we look forward to seeing you next time. We appreciate your business! -the Donalson team

May 24, 2022

It was my first Oil Change since I got my new Jeep. Everyone was very nice and helpful. I will be coming there for all of my oil changes and anything else I may need. The lady upfront in the service de More

by Nerissa Zinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sharon Bourgeois
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Nerissa, thank you so much for your kind words! We're happy to hear that everyone took such good care of you. Let us know if you need anything, and we look forward to seeing you next time! - the Donalson team

May 23, 2022

Great service. They went above and beyond to help me get my windshield replaced. Took the pictures, submitted them, and got it put in all within a week. More

by anelson14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon, Shalina Wells
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to hear our team took such good care of you and got everything worked out for you. We look forward to seeing you next time! -the Donalson team

May 22, 2022

I always take my Jeep here because this dealership always takes care of my vehicle needs to the best of their ability!! More

by brittanyjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
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May 21, 2022

Amazing service at the service department! Kari always takes care of our 2018 Jeep Wrangler Rubicon. Always on top of everything that needs to be handled. More

by jmassey1247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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May 20, 2022

Not very good had my truck 5 days and didn’t complete all work asked for left sway bar with no nut or survived didn’t check air pressure in tires just unsafactory work all around More

by j.rustn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Shirey, Shalina Wells
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May 18, 2022

Love the care my Nitro receives. Hate being charged extra if I use a card to pay! More

by JANESOLIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
Report | Print
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