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Donalson Chrysler Dodge Jeep Ram - Service Center

Silsbee, TX

4.6
153 Reviews

153 Reviews of Donalson Chrysler Dodge Jeep Ram - Service Center

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June 26, 2022

Easy to make an appointment, no waiting when I arrived, answered all my questions. Completed my service in good time. More

by unclebill295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
June 25, 2022

Sasha is excellent. She is very knowledgeable and very personable. I enjoyed visiting with her. More

by jowens334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shalina Wells
June 22, 2022

I loved the service I got at Donalson dodge thanks you my advisor kari was amazing and kept me informed about my vehicle More

by malmalkay3445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
June 20, 2022

Good service performed in a timely manner and I will return for future service. The facility was nice and clean.. More

by gcd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
June 12, 2022

The service was excellent along with the service writer. The facility was nice and orderly. It's the only shop for me and my vehicle. More

by bigjoeleblanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shalina Wells
June 10, 2022

Great service and care. Staff very nice and professional. On time and communicated any issues More

by FORD4DOORMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher, Shalina Wells
June 09, 2022

Service tech was prompt & courteous. My state inspection was completed promptly. Waiting area was clean with courtesy coffee ready. More

by alansteinke
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shalina Wells
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We appreciate your business and hope to see you again in the future! -the Donalson team

June 09, 2022

Good service and helpful Fast and quick service I will return for future service and help More

by bobbycw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for the kind words! We appreciate your business and look forward to seeing you in the future. -the Donalson family

June 08, 2022

I have my oil changed here and always have a great experience. Service person is always friendly and helpful More

by darylboulet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Daryl, thank you for your repeat business! We're happy to hear you always have a positive experience, and we'll be passing your kind words along to Kari! -the Donalson team

June 07, 2022

The dealership did the job in a expediting manner and provided the service I needed. More

by jdalepate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We appreciate your feedback AND your business, and we look forward to seeing you in the future. - the Donalson team

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