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Donalson Chrysler Dodge Jeep Ram - Service Center

Silsbee, TX

4.6
153 Reviews

153 Reviews of Donalson Chrysler Dodge Jeep Ram - Service Center

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September 06, 2022

Wanda was very friendly and professional. I will continue to use this dealership for service needs. More

by lwbh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your feedback and the kind words! We're very fond of Ms Wanda and will definitely pass your comments along. Thank you for your business, and we'll see you next time! -the Donalson team

September 03, 2022

Sara was amazing and so helpful! I’ll be back to get our other Jeep serviced soon! More

by PARADISEMEDSPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Pedder
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for both your business and the high praise! We'll definitely pass your comments along. -the team at Donalson

August 30, 2022

They did a good job on my truck thanks. Good dealer to take your truck to. More

by anthonybmartin88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for both your business and your feedback! We're happy to hear you were well cared for, and we look forward to seeing you next time. -the Donalson team

August 23, 2022

While the service ladies are great, our vehicle is still not fixed correctly. We are at least $2300 in and it still is not fixed. It feels like service is throwing things at it and seeing what will stick. T More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kari Leon, Shalina Wells
August 19, 2022

FAST AND PLEASANT EXPERIENCE! FRIENDLY STAFF! VEHICLE FIXED RIGHT THE FIRST TIME BY EXPERIENCED TECHNICIAN! HIGHLY RECOMMEND More

by SJPEDDER0184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

Wanda was very polite and kept us informed of the service being done throughout the entire process. More

by GGPANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

The dealership resolved the recall issue in a timely manner. I waited less than the 40 minutes that they said it would take to complete repairs. More

by gcd2
Recommend Dealer
Yes
Employees Worked With
Kari Leon, Shalina Wells
July 13, 2022

You folks are the best. I mean it. What ever you do, don't change anything! More

by TOMMYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
July 02, 2022

Prompt and courteous, dropped jeep off day before service date and they had it ready sooner than expected More

by GLLITTLEFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Welker, Kari Leon, Sharon Bourgeois, Perry Jones
June 27, 2022

Service was excellent! !! I would definitely recommend them! Very nice dealership and I will gladly go back. More

by CJOHNSON62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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