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Donalson Chrysler Dodge Jeep Ram - Service Center

Silsbee, TX

4.6
153 Reviews

153 Reviews of Donalson Chrysler Dodge Jeep Ram - Service Center

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September 23, 2021

My radio was jumping around on the channels and then started going from FM to SXM. Kari Leon, service advisor, lokked at it and right off she noticed the screen was delaminating. She got me all fixed up More

by BARNBOOKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
September 16, 2021

Good people at Donaldson they took care of my problems , very friendly staff and knowledgeable staff More

by WILLIEHOFFPAUIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
September 16, 2021

Very friendly staff and great service. Service is done in a timely manner. Clean and comfortable waiting area. Would highly recommend. More

by RENDASLAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katina Olivier, Tim Frasher
September 16, 2021

Everyone was professional and went well beyond good service. Mr Tim is a great asset to your company. More

by chamarie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holden Mitchell, Kari Leon, Tim Frasher
September 03, 2021

My vehicle was attended to promptly and received back the same day. Staff was friendly and courteous. Will return here for future work. I recommend them forcservice. More

by JAPARKER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
August 28, 2021

Wanda is usually writing up all of the used car trade ins and is throughly inspecting that they meet Texas inspection standards and that ONLY HIGH quality cars are kept and brought up to service standards be More

by Snappstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Thornton, Jim Shirey, Katina Olivier, Aubree Hawkins, Holden Mitchell, Nate Avery, Kari Leon, Tim Frasher
August 23, 2021

From sales to the managers, everyone was pleasant to work with. I will be back on my next vehicle purchase and spread the word to others! More

by MCUNNINGHAM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Hannah Fuselier, Patty Serrato
August 21, 2021

This is where. I bought my truck. , so this is where i bring it for service. , the same as the previous truck i bought , and traded in on the one i own now More

by SASPIVEY0468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
August 19, 2021

Great service and done in a timely manner on my oil change and tire rotation. That’s all I have to say for the 25 word min. More

by kb5rnl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon, Tim Frasher
August 16, 2021

I made an appointment, they were prompt in completing my diagnosis and repair. Would definitely recommend. Kari was very knowledgeable and did a great job. More

by J_ADKINS419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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