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Donalson Chrysler Dodge Jeep Ram - Service Center

Silsbee, TX

4.6
153 Reviews

153 Reviews of Donalson Chrysler Dodge Jeep Ram - Service Center

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November 23, 2021

They cleared the engine code on the truck and made sure there weren't any mechanical problems. It's running fine. More

by CKKC345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
November 16, 2021

They got e erythromycin done in a timely manner. I did not have a appointment either More

by J290FIREFIGHTEREMT
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Nov 23, 2021 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for the kind feedback! We're glad to hear (but not surprised) that our service department took good care of you! Come see us next time too!

November 10, 2021

Always great customer service. Been going there for a long time and will continue to go. More

by APILEGGI08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
November 05, 2021

Fast, efficient friendly service. Kari is always prompt in writing up the ticket and keeps me informed as the service is in progress. More

by jackhuebner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
November 03, 2021

Kari is always informative about services needed on the Jeep. Also, keeps us updated during the service. More

by jmassey1247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
November 03, 2021

Great turnaround on servicing my Jeep gladiator. Fixed the issue and was under warranty. Very satisfied More

by BERGER187
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
October 31, 2021

I was very disappointed, Fan blower is still making noise, this will be 5th chance to fix. More

by MJACOBS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

BEST SERVICE DEPT. IN THE GOLDEN TRIANGLE, NEVER A NEW FACE, SO FRIENDLY, A A+ More

by KARI6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LARRIN ADAMS, Kari Leon, Tim Frasher
October 23, 2021

It was ok ya service my truck android every thing right the new sales person was ok More

by jtno117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katina Olivier, Kari Leon, Tim Frasher, Tabitha Freeman, Jimmy Haining, Sharon Bourgeois
October 19, 2021

Kari was awesome and they went above and beyond for me, very greatful for all of them More

by chad.miller1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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