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Donalson Chrysler Dodge Jeep Ram - Service Center

Silsbee, TX

4.6
153 Reviews

153 Reviews of Donalson Chrysler Dodge Jeep Ram - Service Center

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January 06, 2022

Tim service wrighter done a great job and the mechanic also done a great job as well and truck was returned in better conditions then when I brought it in More

by DODGE0407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
December 21, 2021

Kati is always very helpful and straight forward with pricing and time.I had an excellent experience More

by brucecarlson0417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher, Sharon Bourgeois
December 21, 2021

great service on my jeep renegade and didn't take a lot of time to have finished and ready for me to pay and get on the road. Thank you all who worked with me in the process. More

by ken.sweatt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all those who had anything to do with my service, Jim Shirey, Kari Leon, Tim Frasher, Jimmy Haining
December 17, 2021

People are friendly and knowledgeable shop is in excellent condition,grounds are well kept. Service manger is great. More

by JSMITH@TGSGROUP.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shirey, Kari Leon
December 12, 2021

Awesome customer services. Very willing to help and keep you informed of the progress of your vehicle More

by JAREDMILAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
December 08, 2021

Always very quick to find the problem and let me know what the trouble is. More

by Z-ZSMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2021

This dealership always treats you well. They were fast and efficient. They have great customer service. More

by HEATHERGOODMAN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
December 03, 2021

When I explained the problem to Tim, he immediately set my car up for inspection. He explained the whole process; then arranged for me too have a ride home. More

by eannebryant.26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
November 25, 2021

We purchased the truck from this dealership and so far we've had excellent luck with the truck and great customer service from the dealership. More

by STLG67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
November 25, 2021

Very very great, Kari and Laren always does an awesome job, they always take care of every issue More

by wnrains
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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