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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

4.8
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 703 reviews

September 28, 2021

Great customer service and good deals I have a good experience with you and definitely I would recommend this dealership!! More

by Marthagarza61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
September 28, 2021

Patty went above and beyond to give me the best del. She dont miss folks! Shes the one! More

by Lhernandez66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
September 27, 2021

Patty was truly amazing!! She is was so caring! I cannot believe I was able to get financed no one else could help me!! More

by jboyd8010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
September 25, 2021

My understanding is a diagnostic fee shouldn't be charged if the dealership is fixing the problem. More

by JULIA JACKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Frasher
September 25, 2021

People are friendly and helpful. They keep you up dated on the progress of your vehicle. Keep up the good work. More

by WOODYANDVICKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
Jan 14, 2022 -

WOODYANDVICKIE responded

Great service

Jan 14, 2022 -

WOODYANDVICKIE responded

Great service and great people

September 24, 2021

My overall experience was good. Kara was very rude yesterday. She didn’t knowledge me when I walked up to her desk. Tim asked me to come to his desk for help. More

by ROSALYNN30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
September 24, 2021

Nate was great! My experience at the dealership was quick and easy. Nate was knowledgeable and took great care of us. Loving my Jeep! More

by Hillary.burrows
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Avery
September 23, 2021

My radio was jumping around on the channels and then started going from FM to SXM. Kari Leon, service advisor, lokked at it and right off she noticed the screen was delaminating. She got me all fixed up More

by BARNBOOKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
September 20, 2021

Had a good experience buying my Jeep. Everyone was friendly and attentive! My salesperson was awesome. More

by Khedden60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, Travis Thornton, Aubree Hawkins, Holden Mitchell, Nate Avery, Kari Leon, Tim Frasher
September 19, 2021

They were very professional and polite. They got us taken very quickly. Will definitely be going back on next purchase. Thank you very much for your help Jimmy G. Thomas J. Jimmy H. More

by Browland17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy haney, Jimmy Goodman
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