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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

4.8
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 703 reviews

November 23, 2021

They promised me this truck before it ever came in, made a fair deal, and delivered as promised. Everyone was extremely professional and nice. More

by CKKC345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Sales Manager five start!, Jimmy Goodman, James Chesser
Nov 23, 2021 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your kind words! We are glad to hear you had a good experience, and hope you love the truck for a long time to come!

November 23, 2021

They cleared the engine code on the truck and made sure there weren't any mechanical problems. It's running fine. More

by CKKC345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
November 20, 2021

She’s a great person and was very helpful and caring I’m definitely buying from her every time now !! More

by Rprucker16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
Nov 23, 2021 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We're rather fond of Patty too, and I'm sure she appreciates the kind word!

November 19, 2021

We came in looking to trade in my wife's car, they were pretty fair with the estimate. Our sales person Lance Davis was knowledgeable and helpful. More

by Rpg_king85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Davis
Nov 23, 2021 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're glad to hear you feel everything went well, and hope you and your wife love the new ride!

November 16, 2021

In due time there will be more vehicles to choose from hopefully.. but good place More

by WYSINGLE83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
November 16, 2021

They got e erythromycin done in a timely manner. I did not have a appointment either More

by J290FIREFIGHTEREMT
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Nov 23, 2021 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for the kind feedback! We're glad to hear (but not surprised) that our service department took good care of you! Come see us next time too!

November 12, 2021

Issues with jeep since bought. Salesman not helpful. Sales Manger is trying to help with issue More

by melissaposey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Goodman, Katina Olivier, Sharon Bourgeois
November 10, 2021

Always great customer service. Been going there for a long time and will continue to go. More

by APILEGGI08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
November 09, 2021

I had a fantastic experience at Donalson, Jimmy my sales rep and Thomas the sales manager were amazing. The set and then exceeded my expectations over and over again, thankfully, not the normal dealership e More

by Bcannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Goodman, Jim Shirey, Jimmy Haining, Sharon Bourgeois
November 08, 2021

Very friendly and great service. Absolutely a pleasure to work with. 100% would do business again! More

by auroracutright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Goodman, Jimmy Haining
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