Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 703 reviews
January 14, 2022
Great dealership. Great salesman. Dustyn Fraley went out of his way to get me the best deal for my 2021 Challenger. Brought the vehicle to my house for me to test drive and got the pictures for my trad out of his way to get me the best deal for my 2021 Challenger. Brought the vehicle to my house for me to test drive and got the pictures for my trade in. Sealed the deal by phone for a very fair price. Love the car, the dealership, and the salesman. Highly recommended!! More
by New Challenger
Employees Worked With
Dustyn Fraley
January 14, 2022
Bryan made our whole experience easy and painless.. he was extremely helpful and answered everything we asked, if he didn’t know then he asked and gave us the right answer was extremely helpful and answered everything we asked, if he didn’t know then he asked and gave us the right answer More
by Msnbkr232
Employees Worked With
Jimmy Haining, Sharon Bourgeois, Bryan Welker
January 14, 2022
Bryan really worked with me to get exactly what I wanted in a vehicle and keep the price in a range I was happy with. I was sad to get rid of my truck but so happy with all the room in my new SUV. I walked in a vehicle and keep the price in a range I was happy with. I was sad to get rid of my truck but so happy with all the room in my new SUV. I walked away with a lower note, more space, and full coverage warranty. Very pleased with this dealer and dealership! I went to several other dealerships and no other came close to this service! Thank y’all! More
by briannapfoxworth
Employees Worked With
Sharon Bourgeois, Bryan Welker
January 13, 2022
Superior to any other dealers in TexasVery accommodating Superior to any other dealers in Texas Very accommodating from sales to finance to service will purchase from Donalson in t he futher Superior to any other dealers in Texas Very accommodating from sales to finance to service will purchase from Donalson in t he futher More
by jboerner
Verified CustomerEmployees Worked With
Dustyn Fraley
January 13, 2022
Kari is always helpful and friendly. I was able to get my oil changed and tires rotated in a timely manner. my oil changed and tires rotated in a timely manner. More
by DWSMITH23
January 06, 2022
Tim service wrighter done a great job and the mechanic also done a great job as well and truck was returned in better conditions then when I brought it in also done a great job as well and truck was returned in better conditions then when I brought it in More
by DODGE0407
Employees Worked With
Tim Frasher
December 31, 2021
Very pleased!James and his team went out of their way do Very pleased! James and his team went out of their way do you make sure I was able to get into my new vehicle hassle free Very pleased! James and his team went out of their way do you make sure I was able to get into my new vehicle hassle free More
by Rjcherry13
Employees Worked With
Tabitha Freeman, Jimmy Haining, Sharon Bourgeois, James Chesser
December 21, 2021
Kati is always very helpful and straight forward with pricing and time.I had an excellent experience pricing and time.I had an excellent experience More
by brucecarlson0417
December 21, 2021
great service on my jeep renegade and didn't take a lot of time to have finished and ready for me to pay and get on the road. Thank you all who worked with me in the process. of time to have finished and ready for me to pay and get on the road. Thank you all who worked with me in the process. More
by ken.sweatt
Employees Worked With
Other Employees :
all those who had anything to do with my service, Jim Shirey, Kari Leon, Tim Frasher, Jimmy Haining
December 18, 2021
James was helpful over the phone got everything worked out prior to coming in all questions were answered in timely manner. All requests were filled. out prior to coming in all questions were answered in timely manner. All requests were filled. More
by Armyof89
Employees Worked With
James Chesser
