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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
722 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 722 reviews

February 22, 2022

Bryan was awesome and took care of all my questions I would definitely recommend him.. More

by Rickygilbert27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your ecperience! We're happy to hear you were well cared for. have a great time with that Camaro, and take care of yourself! -the Donalson family

February 21, 2022

This was the easiest smoothest vehicle purchase I’ve ever had! Dalton is a great low key sales person. Which for me is important in auto sales. The other staff were great as well. More

by Rbirdwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Frasher, Sharon Bourgeois, Dalton Breaux, Sarah Vernarsky
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your feedback! We're happy to hear that dalton took such great care of you. Congratulations on the new truck, and please do come back and see us! -the Donalson family

February 19, 2022

She listened and got me literally everything I wanted in a car! She so sweet and literally could be my new best friend♥️ More

by Fordalex0118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

WE LOVE PATTY!!!! Thanks for sharing your feedback, and we're so happy to hear you had a good experience. Congratulations on the new-to-you Sorento, and here's hoping you enjoy that vehicle for a long time to come! -the Donalson family

February 18, 2022

Super friendly! Made sure we were taken care of and left with the vehicle of our choice! More

by Alejandracavazos1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Dalton Breaux, Bryan Welker
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Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on your new ride, and thanks for sharing your experience! We are glad to hear that everyone took great care of you. - the Donalson Auto family

February 18, 2022

Great courthouse professional courstomer service skills very well taken care of my vehicle thank you mrs kerrie More

by donnaklynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback! We're happy to hear (though not surprised) that Kari takes good care of you. Thanks for your business, and we'll see you next time! -the Donalson family

February 18, 2022

As usual, Kari, Jim and Wanda were great. Also Jimmy in parts was informative and helpful. They have been my go to for service on my Ram since 2008. More

by CECILMOUNCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Kari Leon, Tim Frasher
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Cecil, we're so happy to hear that you have such great experiences with our service team. Thank you for your kind words and your business! -the Donalson team

February 17, 2022

Very friendly staff. Bryan Welker is an amazing salesman. Would definitely recommend him to anyone. All around great guy. More

by Blejeune80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, Bryan Welker
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Feb 17, 2022 -

Blejeune80 responded

Great doing buisnees with you guys. Will definitely send anyone i know looking your way

Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for the kind words - we're pretty fond of bryan too! We look forward to working with you again in the future, and congratulations on your new vehicle! -the Donalson Auto family

February 16, 2022

Very great people, with awesome people. I was very pleased with Dalton and him making sure I was getting what I was paying for. More

by JW Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Breaux
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Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We're glad to hear you had a positive experience! Congratulations on your new vehicle, and thanks again for the kind words! -the Donalson Auto family

February 13, 2022

Kari and Wanda both are THE VERY BEST! I never have to worry about getting my service done because Kari has taken care of me for years. She always knows just what I want and what I need. Wanda has alway More

by nneel1551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
Report | Print
Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We are sure Kari and Wanda will appreciate the kind words - we're lucky to have them! We look forward to working with you next time. -the Donalson Auto family

February 12, 2022

Tim was my service manager and incredibly helpful, prompt, friendly, and knowledgeable. Tim handled my issues swiftly and communication was very impressive. All my issues were fixed quickly and reason More

by rpampolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
Report | Print
Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Hi Ricci, thanks so much for sharing your thoughts on your service visit! Tim is definitely an all-around great guy. Thanks for trusting us with your service needs, and we look forward to working with you next time! -the Donalson Auto family

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