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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

4.8
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 703 reviews

March 27, 2022

Dustin was top notch from start to finish ! He was very respectful. Very informative on the vehicle and felt real comfortable during the whole process ! The whole team was very welcoming and cr More

by setxaerialimaging
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience! We're glad to hear that you feel it is such a positive environment! Congratulations on the new Jeep, and please do reach out if we can ever help you in the future! -the Donalson family

March 24, 2022

It's a great environment great people would recommend it to anyone looking for new ride More

by slaydon96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience! Congratulations on the new-to-you truck, and tell all your friends! -the Donalson family

March 23, 2022

Donalson Dodge was an absolute amazing experience! Dalton was extremely helpful and determined through the entire process and connected with us on a level that made him more of a friend than just anot More

by jlewien081288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Dalton Breaux
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new Jeep! Thanks so much for sharing your experience, and we're glad to hear that you had a great visit. Please call us if you need anything - and feel free to tag us in any #duckduckjeep pics! -the Donalson family

March 20, 2022

The staff was kind and polite. They will do whatever possible to get you the best deal possible. I don’t think anyone else would give a better deal on your trade in More

by JOHNWALTZ372
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Haining, Sharon Bourgeois, Bryan Welker, Sarah Vernarsky
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

John, congratulations on the new truck - and thanks so much for sharing your feedback! We're blushing from your kind words. Please do stop in any time, and let us know if you ever need assistance in the future! -the Donalson family

March 17, 2022

Very Fast service, everyone is so nice and they worked around my budget! Will use them again! More

by Skye Wood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Skye, thanks so much for the kind words! We're glad to hear you felt well cared for. Please do come back and see us next time, and feel free to call if you need anything between now and then! -the Donalson family

March 17, 2022

Bryan did a great job getting us into a reliable vehicle. He was very professional and kept us informed throughout the process. We are satisfied with the purchase. This was my 4th purchase from this dealers More

by Dan.woolly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Bryan Welker
Mar 31, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Dan, thanks for sharing your feedback! We're so glad that everything went well for you and we'll pass along your kind words to Bryan. Please do come back and see us next time... and in the meantime, here's hoping you love that Dodge for a long time to come! -the Donalson family

March 16, 2022

We had a great experience and Dustyn found exaclty what we were looking for in a truck! More

by lwbh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new truck, and thanks for sharing your feedback! We'll be sure to let Dustyn know he did a great job. -the Donalson family

March 16, 2022

Patty was phenomenal! So much help! She did a great job! Donaldson was a great experience! More

by jmmiley0388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Wow, what kind words! We're happy to hear everything went so well for you, and we'll pass along your words to Patty! We hope you love your new-to-you ride for a long time to come, but feel free to reach out at any point! -the Donalson family

March 15, 2022

My visit to Donalson Dodge was a satisfying. I usually visit dealerships that are not appealing. But today was different. Especially my sale rep. Ms. Patty Serrato. She came outside and took More

by Kbeauman91.kb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We're glad to hear that you felt a difference at Donalson! Congratulations on the new-to-you ride and thanks so much for your business. Please do come back and see us next time! -the Donalson family

March 14, 2022

Service is a d has been above and beyond from the Service wrighter to the Tec working on my truck. More

by JUSTINDUPLECHAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Justin, thanks for sharing your experience! We're happy to hear Kari takes great care of you... but not surprised! Thank you for your business, and we look forward to seeing you next time. -the team at Donalson

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