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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 703 reviews
April 13, 2022
My check engine light was on. Got me right in and fixed the problem. I highly recommend their service department. Got me right in and fixed the problem. I highly recommend their service department. More
by Z-ZSMOM
Verified Customer
April 08, 2022
We came to Donaldson CJDR to look for a new vehicle to purchase and met John who was super helpful in his attempt to find us a needle in the hay stack kind of car. He was super healthful and put in a lot purchase and met John who was super helpful in his attempt to find us a needle in the hay stack kind of car. He was super healthful and put in a lot of effort to hear all of our needs and wants and did his best to work inside of our budget. Out of three different salesman I talked to from other dealerships John was the only one who listened to our criteria and presented us option inside of it. While we did not end up purchasing a vehicle from him he definitely still helped us in narrowing down our search and realizing what we actually needed and wanted and were able to come across the perfect vehicle. So if your in the market for a new or used vehicle give him a call and he will put his best effort forward every time. More
by Aprilsimmons
Employees Worked With
John Dunbar
April 08, 2022
John provided outstanding service to me and my family the day I purchased my new truck. He has followed up with me after the sale, and followed through on everything we discussed. I would recommend him to a day I purchased my new truck. He has followed up with me after the sale, and followed through on everything we discussed. I would recommend him to anyone interested in purchasing a vehicle, and will seek his assistance on our next purchase. More
by Jtchesnutt79
Employees Worked With
Jimmy Haining, John Dunbar
April 07, 2022
It was a pleasure working with Brian. Even though Brian has been in sales for a short time, he is very knowledgeable and professional. He works hard to satisfy his customers. Even though Brian has been in sales for a short time, he is very knowledgeable and professional. He works hard to satisfy his customers. More
by Thompson.roger
Employees Worked With
Bryan Welker
March 30, 2022
Second dealership I brought truck to for same issue thinking maybe they had some real mechanics. Same as other dealership no codes set so, no problems found. Service writers were nice. Did research onl thinking maybe they had some real mechanics. Same as other dealership no codes set so, no problems found. Service writers were nice. Did research online. Several Hemi trucks having bad idling problems. Dealers are giving them the same runaround. More
by WallyG
Employees Worked With
Tim Frasher
March 30, 2022
Fast, efficient, friendly, and fair. They make it so you actually enjoy bringing your truck in to be serviced They make it so you actually enjoy bringing your truck in to be serviced More
by TOMMYK
