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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 703 reviews

April 26, 2022

Very easy process and professionalism. Everything went very smoothly. Would definitely recommend to friends and family! More

by Kayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Dalton Breaux
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Apr 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Kayla, thanks for the kind words and congratulations on the new-to-you ride! We're happy to hear Dalton took such good care of you, and we appreciate your business! -the Donalson family

April 24, 2022

We have been coming since we bought our Jeep there in 2013 & Kari Leon has always provided us excellent care. More

by msginger352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your kind words! We are happy to hear that Kari takes such good care of you, and we will definitely pass along the praise. Thanks for your business and we look forward to seeing you next time!

April 23, 2022

Excellent service, very polite I would recommend them to anybody I know. I will be bringing all my vehicles to them. More

by CKEEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shalina Wells
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your truck! We appreciate your kind feedback and we look forward to seeing you next time!

April 22, 2022

The overall experience was good. Dustyn was very helpful and made us comfortable and took good care of us. More

by MARTINEZCAROL62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Carol, thanks for your business and congratulations on the new-to-you ride! We're glad to hear that Dustyn took such care of you, and we look forward to seeing you next time!

April 21, 2022

Very polite and helpful. I would have liked a little more on trade in but they worked with me. More

by Samiam2280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Sharon Bourgeois, John Dunbar
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Sam, congratulations on the new-to-you ride! We appreciate your business and we look forward to working with you in the future.

April 20, 2022

Excellent service. Thanks for the consistent service and the staff is always courteous. Thank you. More

by ingrid.caples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Ingrid, thanks so much for your feedback! We value your business, and we look forward to seeing you next time!

April 19, 2022

Patty was very professional with us and straight forward. The dealership was very friendly we will definitely come back.. If y’all are looking for a new ride get with Patty she will hook you up More

by Ruth90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Serrato, Sharon Bourgeois
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new-to-you ride! We will definitely along your kind words to Patty. Don't forget we pay referrals - so please do send anyone Patty's way that you can!

April 16, 2022

Great dealer ship patty serrato helped us out and is really sweet would highly advise y’all go to her. More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Sharon Bourgeois
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Christopher, congratulations on the new-to-you Jeep! We’re so happy to hear that you had such a great experience with Patty and will pass along your kind words. Thank for you business and we look forward to working with you in the future.

April 16, 2022

Wonderful caring staff. Clean and comfortable waiting area. Everyone is so friendly. I would recommend this dealership to anyone needing service. More

by RENDASLAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your service business! We are to happy hear that find you everyone so friendly. We look forward to seeing next time!

April 13, 2022

Fastest oil change I ever had at a dealership. Staff was professional and friendly. I will definitely go back More

by william.read
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher, Shalina Wells
Report | Print
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Hi William, thanks for your review and your business! We're glad to hear it was quick and painless, and we look forward to seeing you next time! - the Donalson family

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