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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

4.8
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 703 reviews

May 24, 2022

Bryan went out of his way to make sure we were taken care of and even came in on his day off to make sure we got our car as soon as we could! Would highly recommend using him if you are wanting to get a vehi More

by AsiaCline9713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We appreciate your feedback! We'll definitely pass along your kind words, and congratulations to your on your new ride! Come back and see us next time. -the Donalson team

May 23, 2022

Great service. They went above and beyond to help me get my windshield replaced. Took the pictures, submitted them, and got it put in all within a week. More

by anelson14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon, Shalina Wells
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to hear our team took such good care of you and got everything worked out for you. We look forward to seeing you next time! -the Donalson team

May 22, 2022

I had an amazing experience Tonya was my sales person and she was fantastic, friendly, helpful , and had me laughing the whole time . I will most definitely do business there again. thank yall so much. More

by millertimmy1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, Sarah Vernarsky
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Tim, thank you for sharing your experience! We're so happy to hear that everything worked out well for you - and that Tonja even made it fun!!! Congratulations on your new Jeep, and we look forward to seeing you in the future! -the Donalson/Silsbee Team

May 22, 2022

I always take my Jeep here because this dealership always takes care of my vehicle needs to the best of their ability!! More

by brittanyjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
May 21, 2022

Amazing service at the service department! Kari always takes care of our 2018 Jeep Wrangler Rubicon. Always on top of everything that needs to be handled. More

by jmassey1247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
May 20, 2022

Not very good had my truck 5 days and didn’t complete all work asked for left sway bar with no nut or survived didn’t check air pressure in tires just unsafactory work all around More

by j.rustn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Shirey, Shalina Wells
May 18, 2022

Love the care my Nitro receives. Hate being charged extra if I use a card to pay! More

by JANESOLIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
May 18, 2022

Everyone was very attentive with our service needs and got right to it. Got our truck serviced and appraised in less than an hour. More

by daniel_smith73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
May 16, 2022

I was extremely happy with my dealings with John. He was always going the extra mile and doing all he could to help me get in to a new vehicle. I can't recommend him enough! More

by Mattyb0994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holden Mitchell, John Dunbar
May 16, 2022

Like family! So thankful for the donalson dealership and getting us what we wanted! Everything was smooth and we enjoyed our service! More

by Audrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Jimmy Haining
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