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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 703 reviews

June 03, 2022

Kerry in the service dept is awesome! She is always quick to respond and keep you informed. Her knowledge of vehicles and current issues is great!I highly reccomend her for all y our need More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

James, thank you so much for the high praise! We're glad to hear that Kari takes such great care of you, and we look forward to seeing you next time. -the Donalson team

June 03, 2022

Excellent, fast, knowledgeable, nice and the best salesman I've ever dealt with. Wouldn't buy a car from anyone else. More

by Fraley8833
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for your business and congratulations on the new truck! We'll definitely pass along your kind words to Dustyn, and we look forward to working with you next time! -the Donalson team

June 03, 2022

This is the place to go! ! Dustyn Fraley is awesome. I gave Dustyn a few ideas what I was shopping for and my husband as well. We both bought vehicles. He knew exactly what wo More

by Darla and Tim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, Sharon Bourgeois, Dustyn Fraley
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for your detailed feedback! We're happy to hear it all worked out so well for you and that Dustyn took great care of you. Congratulations on your new Jeep, and we look forward to working with you in the future! -the Donalson family

June 03, 2022

This was our second vehicle purchase here. Bryan was amazing from start to finish! He made finding my perfect car super easy. Would definitely recommend Donalson and Bryan Welker to anyone loo More

by simmonstracie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Tracie, thank you so much for sharing your experience! This is the exact experience we strive for and we're so thrilled that he delivered! Congratulations on your new-to-you ride and we look forward to working with you again in the future. -the Donalson family

May 28, 2022

Bryan was so kind, helpful, patient, & made this process a breeze for us! My wife is loving our new car & I am so happy! More

by thepowells0806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Mr. Powell, thank you for sharing your experience! We will pass along the kind words to Bryan. Congratulations on your new ride, and we look forward to working with you in the future! -the Donalson team

May 26, 2022

John was amazing and everyone were so helpful. We will definitely be purchasing another vehicle with him thru them! More

by Lauramoravitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Sarah Vernarsky, John Dunbar
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Laura, thank you for sharing your experience! Congratulations on the new vehicle. We look forward to seeing you next time! - the Donalson group

May 26, 2022

My first oil change and it went very smooth. Appreciate the speed and Kari was a big help. More

by garth3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for the review! We are happy to hear Kari took great care of you, and we look forward to seeing you next time. We appreciate your business! -the Donalson team

May 25, 2022

Bryan Welker helped me get a newer truck and fast service. Great Price and afordable. More

by stephen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Bryan Welker
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Stephen, thanks for sharing your experience! We're happy to hear you had a great experience and here's hoping you love this truck for a long time. Come back and see us next time! -the Donalson family

May 25, 2022

Nice and easy! Bryan was professional and worked hard to make my experience amazing. Thank you More

by Mrmaann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Bryan Welker
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new truck, and thank you so much for sharing your feedback! We strive to provide that type of experience, and we're happy to hear that Bryan made it happen. Come back and see us! -the Donalson family

May 24, 2022

It was my first Oil Change since I got my new Jeep. Everyone was very nice and helpful. I will be coming there for all of my oil changes and anything else I may need. The lady upfront in the service de More

by Nerissa Zinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sharon Bourgeois
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Nerissa, thank you so much for your kind words! We're happy to hear that everyone took such good care of you. Let us know if you need anything, and we look forward to seeing you next time! - the Donalson team

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