Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 703 reviews
August 24, 2022
I always get both excellent sales and service help whenever I am dealing with these great people. Bryan is top notch. The paperwork goes smooth and they honor their word.Just a excellent buying experi whenever I am dealing with these great people. Bryan is top notch. The paperwork goes smooth and they honor their word.Just a excellent buying experience. It's the second new challenger I have gotten there and am very pleased. More
by MAINE1EEYORE
Verified Customer
August 23, 2022
The service I received was fantastic! They were friendly and very accommodating! I will go back! They were friendly and very accommodating! I will go back! More
by JMNICHOLAS75
August 23, 2022
While the service ladies are great, our vehicle is still not fixed correctly. We are at least $2300 in and it still is not fixed. It feels like service is throwing things at it and seeing what will stick. T not fixed correctly. We are at least $2300 in and it still is not fixed. It feels like service is throwing things at it and seeing what will stick. They say “think we got it fixed” and then we drive it and a couple of times and then it starts doing the same thing that we brought it in for. Very dissatisfied in the service department and mechanics! Like I stated our dissatisfaction in not with the ladies in the service dept, it is with mechanics and shop manager that oversees repairs. More
by James
Employees Worked With
Kari Leon, Shalina Wells
August 21, 2022
Had the vehicle that I Wanted for a reasonable price P.S. great coffee machine P.S. great coffee machine More
by OSO833
August 19, 2022
FAST AND PLEASANT EXPERIENCE! FRIENDLY STAFF! VEHICLE FIXED RIGHT THE FIRST TIME BY EXPERIENCED TECHNICIAN! HIGHLY RECOMMEND FRIENDLY STAFF! VEHICLE FIXED RIGHT THE FIRST TIME BY EXPERIENCED TECHNICIAN! HIGHLY RECOMMEND More
by SJPEDDER0184
Employees Worked With
August 18, 2022
For a first time buyer this dealership was excellent and I highly recommend the company. I highly recommend the company. More
by swayoquinn3
August 14, 2022
From the start to the finish everything was done as said. Very pleasant experience with everyone involved with the purchase of the car. Very pleasant experience with everyone involved with the purchase of the car. More
by KGOLDEN58
August 03, 2022
They were straight forward and met me at my price and got my truck ordered my truck ordered More
by holmes7hp
