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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 703 reviews
September 27, 2022
The dealership itself was overall outstanding and had the best manners to a customer. I had to bring in my three girls, 8, 4, and 2. They were all understanding of the loudness that can bring. Together, they best manners to a customer. I had to bring in my three girls, 8, 4, and 2. They were all understanding of the loudness that can bring. Together, they all came up with a great deal that got me out of two of my old vehicles and into a new one! Holden was our salesman and has worked with me for the second time in a years mark. He was very patient with me after my daughter and I were in an accident. He worked with us a little over a week, personally talking to me almost daily about working a deal that fit best for my family and I. Very thankful to have such a great experience at an honest dealership. 10/10 recommend these guys at Donalson! PS, if you need a tint job, go see Dayton! 👏🏻 More
by Bre’Anna Calloway
September 26, 2022
Courteous, professional, and friendly staff. The service dept got me in for my oil change, even though they were very busy. The service dept got me in for my oil change, even though they were very busy. More
by anelson14
Verified CustomerSeptember 25, 2022
Courteous, professional, and friendly staff who seek to find the right vehicle for their customer. Honest and outstanding service... a pleasure doing business with them. find the right vehicle for their customer. Honest and outstanding service... a pleasure doing business with them. More
by Shilla0311
September 24, 2022
Brenden was amazing! He was so helpful and very professional throughout our entire car buying experience! We are very pleased with our new car thanks to Brenden! He was so helpful and very professional throughout our entire car buying experience! We are very pleased with our new car thanks to Brenden! More
by brittmo09
Employees Worked With
September 22, 2022
I work here. Super easy deal, done in two-three hours. Great experience will buy here again in the future. Super easy deal, done in two-three hours. Great experience will buy here again in the future. More
by HOLDEN2
September 22, 2022
Tyler was absolutely incredible from start to finish. I met him in July and reached out And told him we were ready, and he made it happen. He worked so hard for us, and made sure that we loved the truck I met him in July and reached out And told him we were ready, and he made it happen. He worked so hard for us, and made sure that we loved the truck and the pricing that came with it. We are so appreciative of Tyler and all he did for our family. More
by marshalladunman
Employees Worked With
Tyler Conn
September 19, 2022
knowledgeable, professional, friendly. My wife picked out her truck and Marty did all paper work over the phone and had everything ready to sign when i arrived. My wife picked out her truck and Marty did all paper work over the phone and had everything ready to sign when i arrived. More
by jhand4
Employees Worked With
Marty
September 19, 2022
Alex, Jimmy, and Holden were amazing. Very thorough review of the vehicle, and transparent throughout the whole process. Very thorough review of the vehicle, and transparent throughout the whole process. More
by Richard Richter Jr.
Employees Worked With
Holden Mitchell, Jimmy Haining, Keenan Simon
September 18, 2022
Quick service with friendly staff. The wait area is clean and quiet. Very attentive to their clients need. The wait area is clean and quiet. Very attentive to their clients need. More
by mststelly
