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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 703 reviews
October 09, 2022
Came in for a scheduled oil change and tire rotation. Service department got me in quickly and efficiently. Lounge couch is uncomfortable for long waits. Service department got me in quickly and efficiently. Lounge couch is uncomfortable for long waits. More
by wclements0
Verified CustomerEmployees Worked With
October 09, 2022
Service with a smile, great timing, friendly staff & very helpful, answered all questions we had. helpful, answered all questions we had. More
by Daggi
Employees Worked With
October 08, 2022
Buying was easy. No pressure whatsoever and we were out the door in 3 hours or less from start to finish and all the paperwork. Bryan Welker is upfront and honest. He No pressure whatsoever and we were out the door in 3 hours or less from start to finish and all the paperwork. Bryan Welker is upfront and honest. He doesn’t make any promises he can’t keep! More
by FRANKIEFRANK0706
October 08, 2022
Friendly only sales person at any dealership to actually take the time to walk out in the heat and help me hats off he done a great job and I will be back in the future take the time to walk out in the heat and help me hats off he done a great job and I will be back in the future More
by bigmikel69
Employees Worked With
Patty Serrato, Dustyn Fraley, Bryan Welker
October 07, 2022
Brenden was very helpful, stayed on top of tracking my truck and giving daily updates! Would recommend him to anyone truck and giving daily updates! Would recommend him to anyone More
by tyler.downs
Employees Worked With
October 05, 2022
The woman I spoke to at my original appointment was great. The woman I dealt with picking up my truck at my second appointment lacked some serious customer service skills. great. The woman I dealt with picking up my truck at my second appointment lacked some serious customer service skills. More
by Mphillips
Employees Worked With
October 05, 2022
Was not satisfied with service. Didn't know how to put air in t did not put key to lug nut back in glove boxhe front tire Didn't know how to put air in t did not put key to lug nut back in glove boxhe front tire More
by crystal.blades
Employees Worked With
October 05, 2022
Well the computer on my truck went out. ..they replaced and they a great job ..they replaced and they a great job More
by trauma_freak79
Employees Worked With
October 04, 2022
We had a great, easy experience finding my dream car at Donalson! The team was knowledgeable and friendly and made the whole process super painless. Would recommend! Donalson! The team was knowledgeable and friendly and made the whole process super painless. Would recommend! More
by olivia b
Employees Worked With
Bryan Welker
