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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

4.8
694 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 694 reviews

October 12, 2022

The staff was amazing. Bredan was down to earth don't try upsale r push. Good salesman. More

by vuashtondad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holden Mitchell, Patty Serrato, Dustyn Fraley, Bryan Welker, Tyler Conn, Colby Meza, Joe Dearman, Ryan Leger, Broc Dearman
October 09, 2022

Came in for a scheduled oil change and tire rotation. Service department got me in quickly and efficiently. Lounge couch is uncomfortable for long waits. More

by wclements0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your business and for sharing your feedback! (We'll pass along your message on the couch.) -the Donalson team

October 09, 2022

Service with a smile, great timing, friendly staff & very helpful, answered all questions we had. More

by Daggi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Seals
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

Buying was easy. No pressure whatsoever and we were out the door in 3 hours or less from start to finish and all the paperwork. Bryan Welker is upfront and honest. He More

by FRANKIEFRANK0706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Welker, Sara Pedder
Oct 10, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience! It's great to hear that Bryan took such good care of you and we're pleased everything went smoothly. Congratulations on your new Jeep, and thank you for your business! -the Donalson team

October 08, 2022

Friendly only sales person at any dealership to actually take the time to walk out in the heat and help me hats off he done a great job and I will be back in the future More

by bigmikel69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Dustyn Fraley, Bryan Welker
Oct 10, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep, and thanks so much for the kind words! We'll definitely be passing along your compliments. -the Donalson team

October 07, 2022

Brenden was very helpful, stayed on top of tracking my truck and giving daily updates! Would recommend him to anyone More

by tyler.downs
Recommend Dealer
Yes
Employees Worked With
Brenden Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

The woman I spoke to at my original appointment was great. The woman I dealt with picking up my truck at my second appointment lacked some serious customer service skills. More

by Mphillips
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Was not satisfied with service. Didn't know how to put air in t did not put key to lug nut back in glove boxhe front tire More

by crystal.blades
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wanda Fielder
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Well the computer on my truck went out. ..they replaced and they a great job More

by trauma_freak79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your business and for sharing your experience. We look forward to working with you in the future - hopefully for your sake, for something a little more minor! -the Donalson team

Oct 11, 2022 -

trauma_freak79 responded

They did a great job. The Donaldon team always does a great job !

October 04, 2022

My car buying experience was smooth and Bryan was a very helpful salesman thanks so much More

by Kellyannbrown30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
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