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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 703 reviews
October 15, 2022
Twice I have been there and problem not fixed. I paid for tire rotation, I was charged and my tires was not rotated. They didn't check the tire pressure. Everyone sitting was complaining. My aut I paid for tire rotation, I was charged and my tires was not rotated. They didn't check the tire pressure. Everyone sitting was complaining. My automatic stop and start still not working properly. Light states it need to be checked. Horrible Servce. I'm so unhappy More
by glindawashington
Verified CustomerEmployees Worked With
I'm not sure
October 15, 2022
Fast friendly service . Customer service reps were very friendly and were very knowledgeable about services offered . Customer service reps were very friendly and were very knowledgeable about services offered . More
by yellohawkk
Employees Worked With
October 15, 2022
Fast, friendly and very professional! !!! Always a pleasure doing business there. Gets you in and out quick! !!! Always a pleasure doing business there. Gets you in and out quick! More
by tcscrownroyal98
October 14, 2022
Excellent sales and services recommended to my son who also purchased a new truck two days ago also purchased a new truck two days ago More
by mgooch52
October 13, 2022
Brenden was great to work with. He was so friendly and very helpful! I would definitely do business with him again. He was so friendly and very helpful! I would definitely do business with him again. More
by kristinhall92
October 13, 2022
Great service dept. Quick service only problems, waiting room seating very uncomfortable. Simple oil change too expensive Quick service only problems, waiting room seating very uncomfortable. Simple oil change too expensive More
by Dgray00@aol.co
October 12, 2022
They have gone above and beyond to help resolve any problems we have had with our vehicle. problems we have had with our vehicle. More
by agw12
October 12, 2022
The staff was amazing. Bredan was down to earth don't try upsale r push. Good salesman. Bredan was down to earth don't try upsale r push. Good salesman. More
by vuashtondad
Employees Worked With
Other Employees :
Holden Mitchell, Patty Serrato, Dustyn Fraley, Bryan Welker, Tyler Conn, Colby Meza, Joe Dearman, Ryan Leger, Broc Dearman
October 12, 2022
Everyone was nice just took 2 days to find the trouble. It was a rock stuck in the strut . They called me the first day and said nothing was wrong so I went back up there and had technician ride with me in It was a rock stuck in the strut . They called me the first day and said nothing was wrong so I went back up there and had technician ride with me in the parking lot . He wanted to put wd 40 on it . I said no. More
by Maspoon8
Employees Worked With
