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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 703 reviews
October 22, 2022
Sales was really great. After the sale i give a 3 due to the "156" point check i was told the used vehicle recieved. Maintenance missed a few things; back/front windshield w After the sale i give a 3 due to the "156" point check i was told the used vehicle recieved. Maintenance missed a few things; back/front windshield wipers do not work (had to park due to rain) left rear tail/brake lite was out, and the 2nd battery I knew nothing about went the next day after purchase. My question is HOW did it pass state inspection? Not as good as you guys were in years past. Good coffee though. Will always return but will do the 156 point inspection myself. Holden was a sweetie, would buy from him again. More
by lcwp11
Verified CustomerEmployees Worked With
Holden Mitchell, Keenan Simon
October 22, 2022
Unbelievably fantastic service! Highly recommend to friends/family They went over/beyond to accommodate us!!! Highly recommend to friends/family They went over/beyond to accommodate us!!! More
by shoern
Employees Worked With
Other Employees :
Jim Shirey, Perry Jones, Sara Pedder
October 21, 2022
Our salesman was courteous, friendly and took care of all our concerns. Our salesman represented the dealership with a no pressure customer service attitude! our concerns. Our salesman represented the dealership with a no pressure customer service attitude! More
by vtreadway13
Employees Worked With
Bryan Welker, Keenan Simon
October 21, 2022
My salesman was AMAZING! He made sure we were taken care of without any hassle. He made sure we were taken care of without any hassle. More
by Tarsan0308
October 21, 2022
Kind, understanding, very good service,pleasant atmosphere while waiting, although it cost more than I wanted, but then everything does!!! atmosphere while waiting, although it cost more than I wanted, but then everything does!!! More
by pjgbrownrk
October 20, 2022
Awesome Dealersip and staff! ! Keep up the good service and making the great deals and thanks again!! ! Keep up the good service and making the great deals and thanks again!! More
by sharonlynnette
Employees Worked With
October 20, 2022
Our salesman was great. Down to earth and didn’t try to screw us over. Down to earth and didn’t try to screw us over. More
by amylucas28
Employees Worked With
October 19, 2022
No pressure friendly personnel. Was impressed with the cleanliness of the facility. I will be a return customer b Was impressed with the cleanliness of the facility. I will be a return customer b More
by joel.farr
October 17, 2022
Everyone is very friendly and helpful at this dealership. They go above and beyond when helping the customer. They go above and beyond when helping the customer. More
by tonya.hebert
Employees Worked With
Other Employees :
Jim Shirey, Jimmy Haining, Jason Ortgies, Perry Jones, Sara Pedder, Keenan Simon
