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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
720 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 720 reviews
December 04, 2024
Finance people are great, Cody was great. Salesperson person needs training and to stop giving out personal business. Salesperson person needs training and to stop giving out personal business. More
by MAW53
Verified Customer
November 20, 2024
There were a couple of hiccups in the beginning, which is the only reason I didn't rate them 5 stars. However, the sales manager Cody immediately made repairs instead of excuses, so everything worked out OK. the only reason I didn't rate them 5 stars. However, the sales manager Cody immediately made repairs instead of excuses, so everything worked out OK. I would definitely go there again. More
by gabrielburke05
November 16, 2024
Excellent service and support from these guys! !! We will be back for future trucks for sure! !! We will be back for future trucks for sure! More
by denny2
November 12, 2024
Customer service was very professional and sales manager did a great job of explaining everything to me did a great job of explaining everything to me More
by garyspersonal
November 07, 2024
Awesome and speedy process! Bought our used Escalade and were done in about three hours Bought our used Escalade and were done in about three hours More
by JAMIEARNIE72
November 04, 2024
Everyone was very friendly and willing to answer any questions I had.I have received calls after the sale to make sure I was enjoying the truck. questions I had.I have received calls after the sale to make sure I was enjoying the truck. More
by REDKELLEY50
October 23, 2024
Sellsman was new, but he answered all the questions we need to know, he did a good job. need to know, he did a good job. More
by WALLISDON57
Employees Worked With
October 19, 2024
Great service and staff. They go out of there way to get you a vehicle. They go out of there way to get you a vehicle. More
by hodgesk35
Employees Worked With
October 18, 2024
Very very nice. Answered my questions. Worked with me on a deal. Brenden very nice. Answered my questions. Worked with me on a deal. Brenden very nice. More
by pamandhayley
Employees Worked With
October 10, 2024
I was very disappointed in that my truck was NOT ready for me to pick up the day I had signed papers at my Credit Union. The salesmen new the items that needed to be taken care of before I got there. Comm for me to pick up the day I had signed papers at my Credit Union. The salesmen new the items that needed to be taken care of before I got there. Communication was bad throughout the whole process from the manager and the salesmen. They were not rude to me, it was I was left in the dark on the process on things getting taking care of. I had to constantly call or text on the status of the truck. No one ever apologize on how what happened. Sad. This my second time to buy a vehicle from this location and will probably think twice the next time. More
by JIMBOLAN62
