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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
694 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 694 reviews
November 06, 2022
This dealership always has wonderful service and customer service. Even though they were busy they were still very accommodating. They are always quick to answer any questions. service. Even though they were busy they were still very accommodating. They are always quick to answer any questions. More
by HEATHERGOODMAN21
Verified Customer
November 06, 2022
Brian was very personable and honest. We were treated with respect from beginning to end of our truck buying experience. Most pleasant vehicle purchase experience that we have had. We were treated with respect from beginning to end of our truck buying experience. Most pleasant vehicle purchase experience that we have had. More
by matthonda1
Employees Worked With
Bryan Welker
November 05, 2022
Very kind and professional. Going the extra mile for their customers and making sure they have a great experience at Donalson’s. Going the extra mile for their customers and making sure they have a great experience at Donalson’s. More
by M.MAHAN27
Employees Worked With
Jimmy Haining, Bryan Welker, Keenan Simon
November 05, 2022
Low-ball trade in value, did not communicate responsibly with me when lifter problem found. with me when lifter problem found. More
by suzyhanna
November 05, 2022
Joe Dearman helped us purchase the vehicle that was perfect for us. He is very knowledgeable and made the process stress free and pleasant. We recommend this dealership. perfect for us. He is very knowledgeable and made the process stress free and pleasant. We recommend this dealership. More
by jmassey1247
Employees Worked With
Keenan Simon, Joe Dearman
November 04, 2022
Excellent service, service writers are knowledgeable and keep you advised of status of service. Waiting room could use more comfortable furniture keep you advised of status of service. Waiting room could use more comfortable furniture More
by Dgray00@aol.co
November 03, 2022
After months of looking they had a vehicle without all the upcharges the other dealers are adding on. It was fast and easy. Would highly recommend. the upcharges the other dealers are adding on. It was fast and easy. Would highly recommend. More
by cooper.bill
Employees Worked With
Holden Mitchell
