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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
703 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 703 reviews
November 17, 2022
The process was very well organized and very efficient. The staff was very courteous. Thank you. I’ll be back. The staff was very courteous. Thank you. I’ll be back. More
by owlgossett
Verified Customer
November 15, 2022
We purchased a used vehicle from Patty at Donalson in Silsbee. She made the process super easy and fast! She was knowledgeable about the vehicle we were interested in and was super helpful from start to Silsbee. She made the process super easy and fast! She was knowledgeable about the vehicle we were interested in and was super helpful from start to finish. Excellent experience! More
by Lisa Bland
Employees Worked With
Patty Serrato
November 11, 2022
I had warranty work done on my header core. They MADE my wife purchase a $200 coolant flush and told her if she didn't purchase it my warranty would likely not be approved. I had just done a co They MADE my wife purchase a $200 coolant flush and told her if she didn't purchase it my warranty would likely not be approved. I had just done a coolant flush less than 3000 miles ago. THIS IS A SALES TACTIC THAT IS BASICALLY THEFT. WE WONT BE BACK AND EVERYONE WE KNOW WILL KNOW ABOUT THIS. More
by LISA.MCANALLY
Employees Worked With
Sara Pedder
November 10, 2022
I am not pleased about having an appearance packet being forced on me for 1500 dollars with out me wanting it. Brenden on the other hand treated me at the top. forced on me for 1500 dollars with out me wanting it. Brenden on the other hand treated me at the top. More
by Joe
Employees Worked With
November 09, 2022
It’s a great place to make a deal! Every person we spoke to was nice and answered all of our questions! Every person we spoke to was nice and answered all of our questions! More
by Katlin.kerl
November 08, 2022
My salesman was Joe. He didn’t everything possible to make sure I had the best service. Everyone was nice and helpful. Service was fast and friendly! He didn’t everything possible to make sure I had the best service. Everyone was nice and helpful. Service was fast and friendly! More
by KM
Employees Worked With
Bryan Welker, Joe Dearman, Broc Dearman
November 07, 2022
They are honest and easy to deal with great friendly service and I would do business here again service and I would do business here again More
by dwarren.b17
Employees Worked With
November 06, 2022
Everybody was great to deal with Jimmy was great bought several truck when it was cowboys last one was a joke dealing with the salesman figured I would give it another shot glad I did several truck when it was cowboys last one was a joke dealing with the salesman figured I would give it another shot glad I did More
by andrews.warren4
Employees Worked With
Jimmy Haining, Dustyn Fraley
November 06, 2022
This dealership always has wonderful service and customer service. Even though they were busy they were still very accommodating. They are always quick to answer any questions. service. Even though they were busy they were still very accommodating. They are always quick to answer any questions. More
by HEATHERGOODMAN21
