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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
706 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 706 reviews
October 18, 2024
Very very nice. Answered my questions. Worked with me on a deal. Brenden very nice. Answered my questions. Worked with me on a deal. Brenden very nice. More
by pamandhayley
Verified CustomerEmployees Worked With
October 10, 2024
I was very disappointed in that my truck was NOT ready for me to pick up the day I had signed papers at my Credit Union. The salesmen new the items that needed to be taken care of before I got there. Comm for me to pick up the day I had signed papers at my Credit Union. The salesmen new the items that needed to be taken care of before I got there. Communication was bad throughout the whole process from the manager and the salesmen. They were not rude to me, it was I was left in the dark on the process on things getting taking care of. I had to constantly call or text on the status of the truck. No one ever apologize on how what happened. Sad. This my second time to buy a vehicle from this location and will probably think twice the next time. More
by JIMBOLAN62
October 03, 2024
Great guy and made us a good deal. Highly recommend him in a Dodge purchase. Highly recommend him in a Dodge purchase. More
by song2u
September 26, 2024
Sales and management were very helpful with my purchase. They go the extra mile for customer satisfaction. They go the extra mile for customer satisfaction. More
by BigKauhuna
September 16, 2024
Great salesperson ! Great manager and very informative! Time at the dealership was extremely short and that was great as well ! Great manager and very informative! Time at the dealership was extremely short and that was great as well ! More
by amason1820
September 13, 2024
The Sales person was excellent. Managing staff is lack luster. Vehicle broke down less than two weeks after purchase and am receiving little to no help. Managing staff is lack luster. Vehicle broke down less than two weeks after purchase and am receiving little to no help. More
by Ely
Employees Worked With
Tyler Jordan
September 09, 2024
The people that I dealt with were very courteous and professional. Worked hard to finish the deal and get my vehicle delivered to me. professional. Worked hard to finish the deal and get my vehicle delivered to me. More
by jimhaskett27
September 09, 2024
Very professional and courteous. Made great effort to complete the transaction and were very patient in the process. Made great effort to complete the transaction and were very patient in the process. More
by jimhaskett27
September 05, 2024
Extremely helpful and very professional (and patient) throughout my process with them. Appreciate their effort! throughout my process with them. Appreciate their effort! More
by jimhaskett27
September 04, 2024
I called and told them the exact truck I wanted. The next day I was leaving with it. Only spent 30 minutes in the dealership. They keep their word and they’re fast about it! The next day I was leaving with it. Only spent 30 minutes in the dealership. They keep their word and they’re fast about it! More
by tyler@mudrockld.com
