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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
667 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 667 reviews
July 12, 2023
Overall a great experience! Easy, simple, quick, and fantastic customer support, god bless these people Easy, simple, quick, and fantastic customer support, god bless these people More
by YaboiiiJacob
Employees Worked With
Helpful July 12, 2023
Excellent service. Very friendly. Greeted me as soon as I walked in. Got my truck back promptly Very friendly. Greeted me as soon as I walked in. Got my truck back promptly More
by hogghunter40
Verified CustomerJuly 11, 2023
Best dealership I have ever dealt with. Brendon Williams goes above and beyond to help Brendon Williams goes above and beyond to help More
by hogghunter40
July 11, 2023
Very easy to do business with. Brennen Williamson , our salesman.helped us get the right vehicle at the right price. Everyone is nice ans very friendly. would not hesitate to use t Brennen Williamson , our salesman.helped us get the right vehicle at the right price. Everyone is nice ans very friendly. would not hesitate to use them again More
by fcaruthers71
Employees Worked With
July 05, 2023
It was great services and the explain everything about the car that I was looking at the car that I was looking at More
by eh142319
Employees Worked With
July 04, 2023
Purchased a truck from dealership and on the day of purchase the truck stopped working one hour later. It was towed back to dealership and returned. Everything was good until it stopped working. Servi purchase the truck stopped working one hour later. It was towed back to dealership and returned. Everything was good until it stopped working. Service after the sale was horrible. I called customer service told the. about my experience and all they said was ok. The service after the sale was horrible. Also I was never reimbursed for having the vehicle towed home. Poor poor poor service after the sale More
by RO
Employees Worked With
No need they know.
July 03, 2023
Very poor service after the sale. Truck returned. Truck stopped 1 hr after purchase. No one called after it was towed back to dealership Truck returned. Truck stopped 1 hr after purchase. No one called after it was towed back to dealership More
by RO
Employees Worked With
No need to say names. They know.
July 01, 2023
A very pleasant experience and the staff was wonderful. Good job Jon Michael. Thanks again Good job Jon Michael. Thanks again More
by VICKIAlexander
