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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
706 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 706 reviews
December 18, 2024
Extremely helpful personal and also very informative. Help us get into the vehicle that we wanted. Help us get into the vehicle that we wanted. More
by justaboutus0815
Verified Customer
December 11, 2024
I like the people who work there. I don't like the people who pressure you to buy the extra warranty. I don't like the people who pressure you to buy the extra warranty. More
by hancocksandra89
December 04, 2024
Finance people are great, Cody was great. Salesperson person needs training and to stop giving out personal business. Salesperson person needs training and to stop giving out personal business. More
by MAW53
November 20, 2024
Failed to do even a complete detailing, much less the surface protection that was a mandatory $1500 charge. Salesperson said they would schedule it, never did. Misrepresented condition of vehicle, saying surface protection that was a mandatory $1500 charge. Salesperson said they would schedule it, never did. Misrepresented condition of vehicle, saying there was a slight sag on the back corner of headliner. In fact, the back half of the headliner was unattached, but just tucked into the door and window seals to LOOK attached. Sent pics to salesman over a week ago, which he forwarded to management. UPDATE: Cody reached out to me, offering to pay for the headliner repair, and have the surface protection done. Once that is complete, I'll update again. It was definitely refreshing that he didn't offer excuses, but an apology and action. More
by gabrielburke05
November 16, 2024
Excellent service and support from these guys! !! We will be back for future trucks for sure! !! We will be back for future trucks for sure! More
by denny2
November 12, 2024
Customer service was very professional and sales manager did a great job of explaining everything to me did a great job of explaining everything to me More
by garyspersonal
November 07, 2024
Awesome and speedy process! Bought our used Escalade and were done in about three hours Bought our used Escalade and were done in about three hours More
by JAMIEARNIE72
November 04, 2024
Everyone was very friendly and willing to answer any questions I had.I have received calls after the sale to make sure I was enjoying the truck. questions I had.I have received calls after the sale to make sure I was enjoying the truck. More
by REDKELLEY50
October 23, 2024
Sellsman was new, but he answered all the questions we need to know, he did a good job. need to know, he did a good job. More
by WALLISDON57
Employees Worked With
October 19, 2024
Great service and staff. They go out of there way to get you a vehicle. They go out of there way to get you a vehicle. More
by hodgesk35
Employees Worked With
