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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
740 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 740 reviews
September 01, 2025
Amazing experience! Korin went above and beyond for us and was able to get my son approved for the truck he wanted! Korin went above and beyond for us and was able to get my son approved for the truck he wanted! More
by Ashleyrenee1986
August 25, 2025
Super easy buying experience! No sideways, sneaky, overbearing sales junk. Finance was upfront, clear and again, not pushy on available products. We were made aware of availabl No sideways, sneaky, overbearing sales junk. Finance was upfront, clear and again, not pushy on available products. We were made aware of available products but not made to feel we had to buy something to be something. The entire team was terrific from the owner being present to sales, management and finance ALL being engaging while maintaining a very professional experience. In and out in about an hour. PHENOMENAL! Thanks to everyone at Donalson CDJR! More
by brad@stingaree.com
Verified CustomerEmployees Worked With
August 24, 2025
Great experience. Answered all questions. Walked me through it in a timely manner. Will use him again Answered all questions. Walked me through it in a timely manner. Will use him again More
by DAVID.SONNIER1961
August 19, 2025
Wow, Where do I begin Brenden Williamson and Cody Brunner are the absolute best people to deal with when buying a vehicle. Brunner are the absolute best people to deal with when buying a vehicle. More
by Eric
August 15, 2025
TO START, THERE WAS NO DEALING FROM MSRP. SECONDLY, THE SALES CONTRACT WAS NOT EXPLAINED OR PRESENTED AT ALL. THIRDLY, WHEN I RAN IFF MY CONTRACT FROM THE FLASH DRIVE, I COULDN'T GET THE FINA SECONDLY, THE SALES CONTRACT WAS NOT EXPLAINED OR PRESENTED AT ALL. THIRDLY, WHEN I RAN IFF MY CONTRACT FROM THE FLASH DRIVE, I COULDN'T GET THE FINANCE PERSON TO CALL ME BACK AS I WANTED TO CANCEL SOME ITEMS. ( I WAS REALLY SURPRISED TO SEE 9K+ ADDED TO THE BALANCE WITH NO INPUT FROM ME). FOURTHLY, WHEN I DID MAKE CONTACT, HE SAID I COULDN'T ALTER THE CONTRACT. WHEN I FINALLY WAS ABLE TO DELETE A COUPLE THINGS, THE CHECK IS SLOW AT GETTING TO ME. MUCH MORE BUT I AM SURE THER WILL BE NO RECOMMENDATION. More
by RCARPENTER49
August 12, 2025
I've been using their service department for years. Now, as a new vehicle buyer from Donalson, Brenden, and the crew is top-notch! No bull, great communication, and caring about customer satisfaction. Now, as a new vehicle buyer from Donalson, Brenden, and the crew is top-notch! No bull, great communication, and caring about customer satisfaction. They had my business in the service department, and now have my business when buying a vehicle. You can say they are a one-stop shop. Thank you, Donalson, for the awesome Service and Buying experience. More
by Bolivar Live- David Harris
August 05, 2025
I give them 5 ⭐'s for their fast and friendly service. .. 💯 I highly recommend them 💯 .. 💯 I highly recommend them 💯 More
by partinvickie19
August 03, 2025
Stress free no hassle very friendly and easy to work with. Walked me though everything with. Walked me though everything More
by briandavis1981
July 14, 2025
Have bought several vehicles from them and Brandon. They always take care of me wont to deal anywhere else They always take care of me wont to deal anywhere else More
by hogghunter40
