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Don's Ford

Utica, NY

4.6
254 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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5712 Horatio St

Utica, NY

13502

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Showing 254 reviews

May 07, 2019

Excellent Andrew Street was excellent. We didnt get financed on the first vehicle but Andrew found us another vehicle one with a great deal I would definitely s More

by Ado2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Street
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Potasiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli
May 06, 2019

Customer for Life I've been driving a Ford since I was 16 years old and all of them have come from Don's Ford of Utica. Great sales who will work to make a deal happen More

by Johnford2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gulla, Chelsea Lanaux
May 06, 2019

Quick & Easy! I recently purchased my 2016 Ford Fusion from Don’s Ford! I had GREAT customer service and everything was handled perfectly. Any service work i needed More

by carleemt25
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Street
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

Hassel free and the staff is amazing. The staff was great,I did not have to worry about anything! The sale was handled very professionally and every detail was explained. I will definitely More

by Etheledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Street
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

New car or dream car? Same thing. Don’s ford associate Andrew Street was attentive, and helped me find my new car without belittling me like other dealerships/dealers- he listened to m More

by Hayley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Street
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019

great deal My new deal on my lease went well . Mike Cardello was very helpful. The only thing that I miss is the CD player. I feel that the next three years will More

by HJTOWNSEND
Recommend Dealer
Yes
Employees Worked With
Mike Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Potasiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli
May 02, 2019

Pleasant experience I worked with Jim Marino, he is very pleasant and honest. He does not waste your time and is very helpful. When the time comes and I need to get anoth More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli
May 02, 2019

Great experience Great experience! The sales staff was knowledgeable, friendly and courteous. I would definitely recommend them to anyone in the market for a Ford. The More

by GRIFFITHDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Street
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Potasiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli
May 01, 2019

Worst service dept Had a 9:00am appointment at 11:15 my car had not even been touched!! The vehicle was moved from the garage and parked in the parking lot. Giving the a More

by JWESSE57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelsea Lanaux
May 01, 2019

Easy to do business with I told our salesman, Bob, what I wanted in a car. I told him what I wanted for a price and he made it happen. They had it ready in day and I got to ta More

by kkot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gulla
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