
Don's Ford
Utica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 254 reviews
Service with a smile. Very good service experience & quality work by tech John Sullivan . I would recommend this facility and service department to all my family and friend Very good service experience & quality work by tech John Sullivan . I would recommend this facility and service department to all my family and friends. Thank you and keep up the good work More
Satisfied with service work, witch keeps me going. Been coming to Don's Ford since 1974. From purchasing vehicles to servicing. With having my own business in lawn care and property maintenance I can n Been coming to Don's Ford since 1974. From purchasing vehicles to servicing. With having my own business in lawn care and property maintenance I can not afford down time which is important to me. More
New truck purchase Jim was professional and courteous.he didn't rush just to get the sale. He spent the time to make sure l got what I wanted on my truck. Jim was professional and courteous.he didn't rush just to get the sale. He spent the time to make sure l got what I wanted on my truck. More
Quick Service & Friendly Staff I just needed some routine maintenance (oil change & tire rotation) and they were wonderful! I waited there for the work to be done. Super comfy waiti I just needed some routine maintenance (oil change & tire rotation) and they were wonderful! I waited there for the work to be done. Super comfy waiting area and every staff member I spoke to was friendly and accommodating. I bought my car from Don's and will continue to have it serviced there as well. More
Excellent sales staff. Made the process easy. Excellent sales staff. Process was made easy with Don's. Hopefully I'll come back again. Salesman and management appreciated my loyalty and consisd Excellent sales staff. Process was made easy with Don's. Hopefully I'll come back again. Salesman and management appreciated my loyalty and consisdered my needs. More
Ejoy Using Quick Lane I am always treated well during my visits to Quick Lane. I feel that Wendy Carlson, the new Quick Lane Manager is a great asset to the Department. I I am always treated well during my visits to Quick Lane. I feel that Wendy Carlson, the new Quick Lane Manager is a great asset to the Department. I love the new window Service sticker she has implemented for the car windows. Now all the needed information is there and Finally legible. Hope she stays around for a long time. I have a jeep, but It's people like her that keeps me coming back to Don's Ford! More
Bottom line they help you !!!!!!!!!! John Mazza, Service Advisor did a awesome job for me , had a problem with my wheels , he told ford and they covered it all thru warranty !!!!!!!!!! John Mazza, Service Advisor did a awesome job for me , had a problem with my wheels , he told ford and they covered it all thru warranty !!!!!!!!!!!! No hassle !!!!!!!!!!! thanks More
Great place to find the perfect car. Don’s is a great dealership. I could not imagine going anywhere else for my Fords. Ask for Mike Cardello and you will have a great experience! Don’s is a great dealership. I could not imagine going anywhere else for my Fords. Ask for Mike Cardello and you will have a great experience! More
I love the car Bob found for me ! Bob was great to work with ! I live a few hours away, so he sent me photos of many cars that fit my budget and what I was looking for. Once I made it Bob was great to work with ! I live a few hours away, so he sent me photos of many cars that fit my budget and what I was looking for. Once I made it to the dealership, he ended up finding a different car that fit my budget even better, and that I liked driving the best out of all of them. Knowing I had a long ride home, he made the paperwork process go quickly and efficiently, while still making sure I understood everything and answering all of my questions. I will be back to see Bob when it's time for a trade in ! More
Exceptional Sales Experience Just purchased another new vehicle from Scott R. As a repeat customer, I can always count on seamless and easy sales experience. And of course the bes Just purchased another new vehicle from Scott R. As a repeat customer, I can always count on seamless and easy sales experience. And of course the best deal around! More