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Don's Ford

Utica, NY

4.8
168 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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5712 Horatio St

Utica, NY

13502

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Showing 168 reviews

June 12, 2019

Thanks Highly recommended! Bob was great to work with. I recommend going to see him if you need a new car or truck. He will work for your business. More

by jbdeangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gulla
June 11, 2019

People friendly and fast service Quick friendly service wait time minimal depending on service. Nice clean comfortable waiting area with refreshments & munchies. No issues with repa More

by PAULAJOES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of her name , Gabriel Grann
June 07, 2019

Thank you My sales rep was very knowledgeable, didn’t push me in any direction. Listened to what I needed and found the perfect car for me. Very happy, would r More

by DEANGELOJEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, Robert Gulla
June 04, 2019

Don's Ford is the greatest Buy/lease/steal a car from Jim Marino. ask him about the "Buy One, Get One Free" deal. Tell him Charlie sent you !! This guy has been great for over More

by CHARLIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli
June 03, 2019

They are unable to diagnose and fix problem After several visits to the dealership I still left without my vehicle repaired. They have stated that they have reached out to ford for assistance bu More

by Misty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2019

Great vehicle purchase experience We hate purchasing vehicles & dealing w/salesmen but Robert Gulla couldn’t have been more friendly & helpful in getting the deal done w/o being pushy. More

by Mike camp guy 11551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, Robert Gulla
June 03, 2019

Great Service! Had to take my Jeep in for Service. I had a deadline to make for a trip to Syracuse and Wendy Carlson went out of her way to see that the needed part More

by MAZER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Carlson
June 03, 2019

Professional Service was completed professionally. Waiting area was clean and had free coffee. Service was fairly quick and done in order. No pressure or attempt t More

by CMANNINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019

Past and present dealings with Dons Ford Have done business with Dons ford for many many years. Have bought at least 10 vehicles from this dealership and have always been treated extremely we More

by MALABIU2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli, Michael Risucci
May 28, 2019

Super friendly Wendy was great. Very friendly and personable. Got me in and right out. Scott Risucci is the best. This is my 3rd lease and couldn’t be happier with S More

by OLIVIAROMANELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Carlson
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