Don Wood Toyota

I would like to say thanks again. I would always come to don wood Toyota for a vehicle. I would always come to don wood Toyota for a vehicle. More

Pleasant to deal with and transparent with everything. I’ve worked with both sales and service and have always had a good experience here. I’ve worked with both sales and service and have always had a good experience here. More

I recently bought a 2018 tundra at this dealership. My salesman was Cody Hill. Cody claims that he's been selling cars for a year but i would have guessed it was his first day. I called an hour before My salesman was Cody Hill. Cody claims that he's been selling cars for a year but i would have guessed it was his first day. I called an hour before coming and told him the truck that i was coming to see. He pulled up the truck after i got there, it was dirty, had person items of the "sales manager" in the back seat, and had zero fuel. He basically handed me the keys and said go for a drive. I had to initiate questions about the truck because he had no information to offer except 1 brochures style fact about air bags which I'm sure he just watched in a training video. After my incredibly short test drive, due to fear of running out of fuel, i came back and he had the business manager run numbers. I asked about a light on the dash that he "forgot to tell me about" conveniently right after he drove the truck up front to show me. I asked if there was anything else wrong, he said no. We made a deal that required a full tank of fuel. After leaving the dealership, i noticed the fuel tank wasn't quite full but didn't think much about it. After 200 miles of driving, i was already due to get more gas. This truck has a THIRTY-EIGHT GALLON FUEL TANK. The math does not add up. Since then, i filled the tank and have a range of 550-570 miles. The fuel gage needle doesn't even go below the F mark until I've driven 165 miles. Fuel is not a lot of money and not much of a big deal, but in this process I've found that the entire park-sense system is inoperable and the 4 wheel drive system makes a very loud grinding when engaged. I addressed all these issues in an email to Cody and all he can say is that I'm "being ridiculous" for even assuming he would cheat me on fuel. I've called the dealership several times and left a voice mail with the sales manager. I've emailed Cody insisting that he have a manager call me, and they all are refusing to call. I sold cars for years and this is not how you conduct business. I drove 3 hours to look at this truck and they are leaving me stranded because they "aren't making money on this deal." To Cody Hill and his manager Steve Koon, you two are the reason car salesman have a bad reputation. The only thing ridiculous is what you pass for good business..... More

Did not honor the sale price listed. Bait and switch! I suggest doing business elsewhere. Bait and switch! I suggest doing business elsewhere. More

I had a great experience with the service department. Very friendly and helpful. They answered all my questions appropriately. I will be coming back! Very friendly and helpful. They answered all my questions appropriately. I will be coming back! More

Absolute pathetic excuse for a dealership. Worked for 3 days with Matt trying to buy a Sequoia. I have a check ready for a vehicle, but Matt and the sales manager refuse to give me numbers un Worked for 3 days with Matt trying to buy a Sequoia. I have a check ready for a vehicle, but Matt and the sales manager refuse to give me numbers unless I finance with Toyota because they will make money on the finance. Avoid this place at all costs. Dishonest crooks! I will be taking my business somewhere else. More

We had a great experience at Don Wood Toyota. I helped my 75 year old mother purchase a new car which was a daunting experience for her. Our salesman Cody Hill was so patient and really took gre I helped my 75 year old mother purchase a new car which was a daunting experience for her. Our salesman Cody Hill was so patient and really took great care of her. He helped her learn all of the cool "tech" features of her new car and even connected her phone to the car. Donna Corsi the finance manager also was fabulous and kept things light and easy to understand. We are very pleased with the service we received and will definitely be referring our friends and family to Cody at Don Wood Toyota. More

We had a great experience at Don Wood Toyota. I helped my 75 year old mother purchase a new car which was a daunting experience for her. Our salesman Cody Hill was so patient and really took gre I helped my 75 year old mother purchase a new car which was a daunting experience for her. Our salesman Cody Hill was so patient and really took great care of her. He helped her learn all of the cool "tech" features of her new car and even connected her phone to the car. Donna Corsi the finance manager also was fabulous and kept things light and easy to understand. We are very pleased with the service we received and will definitely be referring our friends and family to Cody at Don Wood Toyota. More

Im old and sometimes i don't think right they knew i really wanted the car and they act the only way i could get it was sign a loan contract through a shady loan company called credit acceptance my $10, really wanted the car and they act the only way i could get it was sign a loan contract through a shady loan company called credit acceptance my $10,000 car turned into a $17,000 car they added some scam extended warranty yes i was stupid enough to sign it and take the car but i wish there was some protection for people like me More

i bought a car january 20th they still havent sent the title to west virginia and my temp runs out today march 6th and they wont do anything to help me get another temp tag untill i get my title they title to west virginia and my temp runs out today march 6th and they wont do anything to help me get another temp tag untill i get my title they just keep playing pass the buck they are good to you untill you buy More