Don Williamson Nissan
Jacksonville, NC
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My husband and I just purchashed a new vehicle from Don Williamson Nissan this evening, and to say I was impressed is a complete understatement. From start to finish they were absolutely wonderful. Every e Williamson Nissan this evening, and to say I was impressed is a complete understatement. From start to finish they were absolutely wonderful. Every employee that passed you introduced themself and... oh my gosh... REMEMBERED your name every time they saw you! We spent about 3 hours there with Ezra Ward, and he was marvelous. It was never ever about the sale, it was about finding the right car for my entire family. We set the perameters for what we wanted as a monthly payment, interest rate, what we would accept for our trade in, ect., and they met all of those. We went in there just wanting to get some info because we got a letter saying they were doing a Credit Recovery Program for those who met certain criteria. I never expected to be walking out of there with a new car, and a plan that is going to rebuild our credit. Because it was so late they asked me to come in tomorrow so they could detail the vehicle (its already spotless to my standards) and to give us a gas card to fill it up. We have two children under 3 and they were getting very antsy towards the end. Ezra offered to get them some juice and snacks, but when he went to the back I saw him pull out his own money to pay for those things. It was so touching that he would do that. I will be recommending them, especially Ezra, to everyone I know and meet down here! Great work guys! More
Horrible! Sold us a car that was 5000 over the book value, the car started messing up the day after we bought it. They told us it would take a week to get the part in and its been 3 weeks since and sti value, the car started messing up the day after we bought it. They told us it would take a week to get the part in and its been 3 weeks since and still no part. And then asked for a carfax they told us there wasnt no problems with car and come to find out it had been in a wreck. I suggest everyone goes somewhere else and the bad buisness bureau will be contacted on about this dealership. More
I felt my experience at this dealer was top notch. Kelly Staples was friendly, not pushy and worked in getting me the price I needed for my trade in and payment. He treated me like I had a little bit of co Staples was friendly, not pushy and worked in getting me the price I needed for my trade in and payment. He treated me like I had a little bit of common sense in making this purchase and did not try and pull any "wool" over my eyes just because I was a female. The finance manager was also very knowledgeable, friendly and got me out of there with all my questions/concerns answered truthfully. I recently purchased some accessories for the Xterra and Kelly again helped me with that and my VIP status. Parts department was very professional and courteous. Will do business with them again, and recommend them. More
My experience at the dealership was pleasant and easy because of the sales person that assisted me. He was honest and seemed to really care about the needs of my family that were affecting my choice in v because of the sales person that assisted me. He was honest and seemed to really care about the needs of my family that were affecting my choice in vehicles. He was never forcefull which made a potential stressfull situation very relaxing and simple. He answered all my questions efficiently. More
The sales people were great and worked with me on my trade. They gave me more then what my truck was worth to get me into something newer. This has been the easiest time I have had buying a car. trade. They gave me more then what my truck was worth to get me into something newer. This has been the easiest time I have had buying a car. More
Kevin was friendly, knowledgable and very helpful. Explained and showed me how car operated. He showed me several cars explained benefits which helped me pick the Nissan best for me. I would reco Explained and showed me how car operated. He showed me several cars explained benefits which helped me pick the Nissan best for me. I would recommend Kevin and Nissan dealer Don Williamson dealership to anyone. More
dealer was great, kevin was the guy that sold me our car. He was very helpful and gave me a great deal. ill definatly recommend him, and will go back if we decide to get another car. He was very helpful and gave me a great deal. ill definatly recommend him, and will go back if we decide to get another car. More
I recently bought a used car from them in December 2010, I asked the dealership if it had been wrecked, they stated no and gave me a auto checker (I had asked for a carfax), thought about trading it in 6 mo I asked the dealership if it had been wrecked, they stated no and gave me a auto checker (I had asked for a carfax), thought about trading it in 6 months later, dealership pulled carfax it had been in a wreck. Called to talk to don williamson dealership about the situation, they didn't care it wasn't their problem. HORRIBLE!! BE AWARE!!!! More
I bought the car and it wasn't cleaned. I was told to bring it back for them to detail it and buff out the scratches. I took it back and they washed it and said that I needed to come back again as the gu bring it back for them to detail it and buff out the scratches. I took it back and they washed it and said that I needed to come back again as the guy that details it wasn't available. So I take it there twice before I finally called the manager. She was nice enough and listened to my issues. I get a call from my sales guy and was told to bring it back a week later which I did. Then they turn around and deny everything and argue over the phone. I have bought many cars in my life and this is by far the worst customer service I have ever received. I would highly recommend people to STAY AWAY.... unless of course you enjoy being mistreated. More
They offered the best trade in value for my Tahoe and I bought the car that I wanted with much success. Mr. Frost went above and beyond to make sure that I was happy with my transaction and also helped me bought the car that I wanted with much success. Mr. Frost went above and beyond to make sure that I was happy with my transaction and also helped me set up features in my new car after the purchase. I highly recommend this car dealership to anyone interested in purchasing a new or used car. More