Don Williamson Nissan

The worst ever! I have been going there for 3 years and no problems. I went on January 9th to end my lease and purchase the car. Smooth process, got "APPROVED" "SIGNED A CONTRACT" and left. A month passed no problems. I went on January 9th to end my lease and purchase the car. Smooth process, got "APPROVED" "SIGNED A CONTRACT" and left. A month passed by and I never received any paper work from the bank so that I could set up my account and make my first payment. I reached out to the dealer on Feb 6th because I never heard from the bank, they did not know what was going on and they said that they were going to find out and call me back. No call back! I called the next day Feb 7th and I finally found out that the finance department never sent the paper work needed to close the deal with the bank. On Feb 10th I rep from the finance department (not the rep I closed the first deal with) called me stating that they are sorry but that the first deal (on January) was never approved (but yet i signed a contract) and that I was denied because of a negative withdraw I had on my bank statement. (FALSE) Why? because I called the bank myself and they stated that my loan was approved and that the dealership failed to submit the paperwork!!! Now they re-submitted the application in which it was denied (thats another inquiry hit on my credit) and they "WENT THROUGH A LOT OF WORK" to get me approved with another bank and now they want to stick me with a higher interest rate and higher payment that we had signed a contract in the first place. WHEN THEY CALL A BANK AND YOU GET APPROVED, THE BANK ALREADY HAVE CHECKED ALL THEIR REQUIREMENTS IN ORDER FOR YOU TO GET APPROVED OR DENIED. THE BANK STATEMENT IS USED TO VERIFY THAT THE INCOME YOU ENTERED ON THE APPLICATION MATCHES THE STATEMENT AND THAT YOUR ARE NOT FALSIFYING. THE WITHDRAWS YOU MAKE IS NOT THEIR CONCERN. THIS CAME FROM THE BANK!!!! I contacted BBB and also Nissan Corporate and notified them and now I have a car that hasn't been paid in a month and Corporate is waiting for their pay off on this vehicle!!! I am not going to pay more for their mistakes. UNPROFESSIONAL AND IRRESPONSIBLE! Its sad that they are blaming the banks for their negligence and irresponsibility! The bank is also in the loop and not happy because this is a deal they lost because of what they did! Its sad to say that if you ever make a deal with this dealership, you have to put in extra work and follow up with them as well as the bank so you don't get screwed over like they are trying to do with me!!! BE AWARE!!!!!! More

I would give this dealership 10 stars! That are the model of what a dealership should be. I told them what i was looking for and they went beyond. I got more than what i was expecting, I signed, shook hands of what a dealership should be. I told them what i was looking for and they went beyond. I got more than what i was expecting, I signed, shook hands and drove away in my new car! No vultures at the door when you walk in. I can't say enough about Don Williamson Nissan, but the perfect car buying experience. More

The best dealers we have ever dealt with. Very pleasant, kind, and overall excellent performance. We couldn't be more pleased. Thank you Derrick Davis and Jason. kind, and overall excellent performance. We couldn't be more pleased. Thank you Derrick Davis and Jason. More

Outstanding Sales Team. Very Professional and Friendly. Thank you Alycia Kellum. Our sales professional Gaston Cobb's expertise was very appreciated. Keep up the good job. Thank you Alycia Kellum. Our sales professional Gaston Cobb's expertise was very appreciated. Keep up the good job. More

Great Experience Hassle Free My experience at Don Williamson Nissan was great!! Branden Kennedy was an awesome salesman to work with management and finance were also great as well My experience at Don Williamson Nissan was great!! Branden Kennedy was an awesome salesman to work with management and finance were also great as well. I would definitely recommend this Dealership. More

"Great experience every time" I have purchased 3 cars from DW Nissan in the last 2 1/2 years and each time I was very satisfied. Clinton Foye is frankly the best salesman I have e I have purchased 3 cars from DW Nissan in the last 2 1/2 years and each time I was very satisfied. Clinton Foye is frankly the best salesman I have ever dealt with. I was never pressured and always felt like I got a great deal. Rob made financing easy. They were both extremely knowledgeable and patient with me. I recommend DW Nissan highly. I have sent multiple friends to them who were just as satisfied and I will continue to do so. Keep up the great work guys! More

Family I had a great experience dealing with Al and the rest of the team. At no time did I feel like I was dealing with typical car dealership, it felt more I had a great experience dealing with Al and the rest of the team. At no time did I feel like I was dealing with typical car dealership, it felt more like a family. Everyone knew my name and the people who was there for service appointments. That’s SERVICE! More

Wonderful service, completely satisfied! Thank you staff for such a pleasant and comfortable experience. Kevin Heigl went above and beyond and has a very kind and caring disposition. I love m Thank you staff for such a pleasant and comfortable experience. Kevin Heigl went above and beyond and has a very kind and caring disposition. I love my new car, Also Robert Herring, thank you as well, your kindness also did not go unnoticed. I’m telling everyone, Don Williamson is the best place to go, thanks again🌹 More

Outstanding! Thank you for having Kevin (sales). Right from the start I was at ease with him. He never made me feel pushed into anything. Very relaxed. Five st Thank you for having Kevin (sales). Right from the start I was at ease with him. He never made me feel pushed into anything. Very relaxed. Five star to all the employees. They made me feel welcomed and all were friendly. Outstanding job from all . Kevin and Rob(finance) thank you! Patrika More

"I AM A THRID TIME CUSTOMER AND STILL HAPPY" Kevin Heigl has become my all time favorite car salesman. He is very professional and down to earth and has helped me with any questions or concerns t Kevin Heigl has become my all time favorite car salesman. He is very professional and down to earth and has helped me with any questions or concerns that I may have. Rob Herring also very professional he walked me through the paperwork with ease. The customer service at Don Williamson Nissan is world class and if I need to purchase a fourth car it will definitely be through this dealership and Kevin. More