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Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.1
134 Reviews

134 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

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October 12, 2020

Friendly professional service provided in a timely manner. Despite the fact that I showed up late for my appointment, the service team fit me and finished my oil change and car wash/rinse pretty quick More

by Bcannon443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin, Allan Schwartzman, Scott Rivenbark
Oct 15, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Don White's Timonium Chrysler Dodge Jeep Ram again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

October 04, 2020

Very easy to set up appointment and drop off and pick up and washed the car despite a problem with the hose and car was ready on time. More

by Mel Kiper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Oct 07, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Mel, thank you for the feedback! We are happy to hear about your positive experience at Don White's Timonium Chrysler Dodge Jeep Ram, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 02, 2020

Very good service, informative and knowledgeable. Keeps track of service that needs to be done in a timely manner. Always feel like I’m being treated fairly More

by jasper000333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marstellar, James Johnson, Jessica Griffin
Oct 05, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your kind words about your experience at Don White's Timonium Chrysler Dodge Jeep Ram! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

September 29, 2020

Don White’s service center is fantastic. They are polite and timely and it’s very easy to schedule service. I appreciate the staff and level of service! More

by SeanP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin, Allan Schwartzman, Scott Rivenbark
Oct 02, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We cannot thank you enough for this glowing review of our service center, Sean! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

September 11, 2020

Had an issue with my 4wheel drive not working James Johnson went above and beyond to get this issue taken care of in a quick manner More

by CharlieP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Sep 15, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Charlie, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know James went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

September 11, 2020

Don White Auto is always a great experience. They are thorough. Always customer service oriented. I bought my Jeep there and will always go back for service. More

by hollyrenew1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Scott
Sep 15, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

September 02, 2020

BEST DEALERSHIP IN MARYLAND, THEY ARE NOT ALL THE SAME!!Every time I bring my Cadillac to Don Whites CDJR its always cleaned, the fluids are topped off, and always receive great customer service.THE More

by Trevor. H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Lamont and JUSTIN Taylor
Sep 04, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

August 25, 2020

James Johnson has been my go to from day one. Very professional and caring. I love my 2015 Chrysler 200 and Don White’s Dealership. More

by Paulabell512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Aug 28, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for your great review, Paula! We're glad to have James on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

August 25, 2020

Great service and professionalism. I highly recommend Don Whites to any in looking for a new or used car. Always provide service with a smile More

by dscola1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marstellar, Simone Scott
Aug 28, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We cannot thank you enough for your wonderful review of Don White's Timonium Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

August 20, 2020

I had a great experience and the man who dealt with me was outstanding. He went to great lengths to insure my comfort while I waited and brought me cold water as well. I give the dealership a 10! Whenever More

by Ellie McGinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark, Simone Scott
Aug 25, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! We're glad to hear that our team was knowledgeable and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

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