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Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.1
134 Reviews

134 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

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December 15, 2020

Friendly service, worked with me until noise in car was found, Staff very friendly, would recommend Don White's Timonium Chrysler Dodge Jeep Ram service department More

by darcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
Dec 17, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

December 01, 2020

The staff's friendliness as well as the precaution you took to address customers' concern about the virus- covered both seat and steering wheel while working on the car. Thank you! More

by Jay
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin, Allan Schwartzman
Dec 04, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

November 23, 2020

I loved the hospitality I recommend from my initial call & how the service department coincides with what I received via phone. They were extremely helpful & prompt. Jessica went above & beyond. More

by Ndnsummer81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
Nov 30, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We loved reading this review! Happy customers are our aim, and it appears Jessica really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

November 16, 2020

Great service! I've been a Jeep guy for a long time and this has been the first dealer where I felt appreciated as a customer. I drove an hour for my vehicle's first service and will continue to do so. More

by Shawnmac_102
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Nov 19, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Don White's Timonium Chrysler Dodge Jeep Ram for your vehicle needs. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

November 06, 2020

Very friendly staff . The service was done in the time frame we were given. They checked for stored codes and corrected the problem. James is great to work with and has been completely honest. More

by fado390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Nov 06, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

November 03, 2020

Very efficient with great communication....great job!...will continue to be my go to place for all my service needs on my 2021 Jeep Rubicon....thanks Jessica! More

by szimzim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
Nov 06, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 27, 2020

Friendly and knowledgeable staff in the Service Dept. I'm always greeted with a smile and with great customer service. I asked for an estimate on some additional items, and it was provided and my optio More

by Vince S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Oct 29, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for putting your trust in Don White's Timonium Chrysler Dodge Jeep Ram! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 22, 2020

Rob at Collision Center answered all my questions, was extremely helpful in getting my Ram repaired, was timely, and very amicable throughout. 10/10 stars. Great job! More

by Craig S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, in collision center
Oct 27, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 15, 2020

Scheduled appointment on-line...James Johnson was my service advisor and was as friendly as usual. Van was in and out in no time..everything done as per requested including a carwash. Have been coming t More

by meyounkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Oct 20, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 12, 2020

Super friendly, very attentive to the customers needs. We bought our car here, service our car here and will be repeat customers for years to come! Give Don White's the opportunity to exceed your expectation More

by SGonglewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rivenbark
Oct 15, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

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