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Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.1
134 Reviews

134 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

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January 30, 2023

My service advisor is always friendly and greets me when I arrive. My appointment time was honored, and my service was completed quicker than I expected. I noticed a minor "issue" after the service. My advi More

by schelledyoung
Service Time
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Feb 02, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Don White's Timonium Chrysler Dodge Jeep Ram special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Stan Carder Service Manager scarder@donwhites.com

January 29, 2023

Fast, courteous service. Nice waiting area. Free coffee. They also offer free oil changes and tire rotation for life. And my sales person was extremely knowledgeable about More

by Jim F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Gonzalez, Jessica Griffin
Feb 01, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

January 18, 2023

Everything was done in a timely fashion. Very friendly and helpful in service & sales department. More

by david.fourhman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Hill, Jessica Griffin, Allan Schwartzman, Scott Rivenbark
Jan 23, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

David, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

December 19, 2022

James my service advisor was fantastic to work with. Thank you for getting us taken care of! More

by Dayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
Dec 22, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that James was able to satisfy that. Sincerely, Stan Carder Service Manager scarder@donwhites.com

December 14, 2022

Staff is friendly and knowledgeable. The experience servicing my Grand Cherokee was very positive. The service lounge is well-stocked, but most importantly they got me in and out in a ti More

by CCinAnnapolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Griffin, Allan Schwartzman, Scott Rivenbark
Dec 19, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I look forward to working with you again down the road. Sincerely, Stan Carder Service Manager scarder@donwhites.com

December 02, 2022

James Johnson was very communicative and answered all of my questions. Reviewed my issues with me to ensure he got everything and explained what was done. More

by julieannc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
Dec 07, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback, Julie. Sincerely, Stan Carder Service Manager scarder@donwhites.com

November 28, 2022

Service Authentic Mopar parts. Great Technicians clean waiting area Knowledgeable service writers car wash friendly staff customer service care More

by chappie032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porter, Allan Schwartzman
Dec 01, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for your kind words. I feel our service department is what makes Don White's Timonium Chrysler Dodge Jeep Ram special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Stan Carder Service Manager scarder@donwhites.com

November 16, 2022

Greeted by James immediately upon walking in. Checked-out expeditiously by Jessica when service was finished. Very pleasant and much appreciated experience after I worked the night shift. More

by wwwjeep82
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson, Jessica Griffin
Nov 21, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

October 28, 2022

The service department is excellent. I never have any problems and they explain everything clearly More

by LauraM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan (head service dept)
Nov 02, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We appreciate your input, Laura. We're glad to hear that you are consistently impressed with the service we offer here at Don White's Timonium Chrysler Dodge Jeep Ram. If there is anything more we can do for you please come back and see us any time! Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

September 14, 2022

James is always the best. Very knowledgeable. Shows concern for my time and communicates well. Stan is also very helpful even though I’m sure he has a lot more on his plate th More

by 2shelbys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson.
Sep 19, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Reviews like yours are truly a breath of fresh air! The members of the team you have mentioned are truly invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Stan Carder Service Manager scarder@donwhites.com