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Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.1
134 Reviews

134 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

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May 27, 2023

My service advisor, Allan, is great. He is easy to talk to and gets my Jeep in/out of service with ease. More

by rush.leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Jun 28, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the review for Allan on your Jeep Grand Cherokee. I'll pass your sentiments to them and our Service Manager. I am happy we continue to be of service. Thanks again, Ian Deveroux Internet Director Don Whites Chrysler Dodge Jeep Ram www.donwhites.com 410-666-9600 ian@donwhites.com

May 11, 2023

Your team was there and ready to support me first thing in the morning. They quickly assisted to get my truck ready and were very quick in completing the work (faster than expected and projected!). The More

by russaa2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin, Allan Schwartzman, Scott Rivenbark
April 20, 2023

Great service, clean new facility, friendly informative service agents, free shuttle service, timely repair. What's not to love? More

by proharp18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
April 10, 2023

I could not say enough positive things about Don Whites of Timonium! I bought my car back in December and come April it was time for my first oil change. They were incredibly helpful from the start and mad More

by maddysebelist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin, Allan Schwartzman, Scott Rivenbark
Apr 14, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Maddie, thank you for leaving your review. I know Rob enjoyed putting you behind the wheel of that Compass and we appreciate your relying on Don Whites for your vehicle needs :) Enjoy that Lifetime of Complimentary Oil Changed, Tire Rotations and Car Washes! Ian Deveroux Internet Director www.donwhites.com ian@donwhites.com

March 31, 2023

The whole entire experience was amazing. The service rep went out of his way to go the extra mile and everyone there was incredibly pleasant. You all are a breath of fresh air compared to More

by jsallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marstellar
Apr 05, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Stan Carder Service Manager scarder@donwhites.com

March 21, 2023

I stopped-by on Saturday to schedule a service, but they were able to provide the service immediately. This saved me a great deal of time. More

by Trader BT
Recommend Dealer
Yes
Employees Worked With
James Johnson
Mar 24, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Stan Carder Service Manager scarder@donwhites.com

March 12, 2023

Alan always makes a visit to the dealership a positive experience. He is organized and treats me like a customer. Nothing really ever seems to be an issue when working with Alan. He is truly an asset to t More

by wayap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Mar 15, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 26, 2023

Jess took excellent care of me. The manager ensured the expensive repair was covered under a warranty. The shuttle driver was courteous and efficient. I also enjoyed the free soda a More

by wwwjeep82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
Mar 01, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 20, 2023

Good communication. explanations were transparent. I was setup with a rental car asap when my car needed extra time to be thoroughly worked on More

by krob1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
Feb 23, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 06, 2023

James is great to deal with. Very communicative and upfront about suggested service and pricing More

by poulet2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
Feb 09, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

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