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Don White's Timonium Chrysler Dodge Jeep Ram
Cockeysville, MD
551 Reviews
All vehicles purchased from Don White's comes with complimentary LIFETIME Oil Changes, Tire Rotations, Car Washes, Engine Guarantee and Rewards Program. All part of the Don White's Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 551 reviews
January 05, 2026
Extremely professional in every way. Actual, definite appointments can be counted on or accommodated. Real service advice with no gimics. (From actual experience). I can trust them ! Actual, definite appointments can be counted on or accommodated. Real service advice with no gimics. (From actual experience). I can trust them ! More
by weinholdf65
Employees Worked With
Allan Schwartzman , Serbice Advivsor
November 30, 2025
Myles and Eric were great to work with. Had my truck ready in no time. My 4th truck from Don White’s by the way. Had my truck ready in no time. My 4th truck from Don White’s by the way. More
by Butchgrover
November 22, 2025
We purchased our Jeep on 7/4/18 and have had it serviced there ever since. Alan has been excellent for years and Zsa Zsa helped us this week. She was also very knowledgeable, personable and helpful. My there ever since. Alan has been excellent for years and Zsa Zsa helped us this week. She was also very knowledgeable, personable and helpful. My only complaint is the high price for replacing one coil. More
by dunworthjoseph
Employees Worked With
Zsa Zsa
November 21, 2025
Got there at 10 AM sat there until 3:30Pm so I can be told we don’t have the parts to do the work on your breaks and roaders I asked to speak to a manager he insisted on getting me into a rental so I can told we don’t have the parts to do the work on your breaks and roaders I asked to speak to a manager he insisted on getting me into a rental so I can get to my restaurant on time that they would cover took him up on that, the next day I’m sent an estimate of $2K to get breaks and roaders replaced, not sure if they thought I was some kind of idiot or what I declined, I went back to return the rental and pick up my truck to take it somewhere else, the same manager told me since your not having the repair done with us you have to pay for the rental, almost if they were trying to corner me and bully me, I declined he got frustrated brushed me off in-front of an employee. Told him just get him out of here go get it done somewhere else and don’t come back here. So before I left I made sure to return the favor in-front of his boss and coworker, that he should watch his tone and learn how to speak to people, crappy dealership and they rob people never going back and telling my family to stay away from those crooks that know nothing about customer service. More
by Kkiriakos
Employees Worked With
Not sure what that fools name was
November 21, 2025
Customer service is terrible. If you want updates about your vehicle you have to proactively call or stop by to get the information yourself. This happens consistently every time If you want updates about your vehicle you have to proactively call or stop by to get the information yourself. This happens consistently every time we take our vehicles in for service at this location. Will not take vehicles there again other than for routine oil changes that are complimentary due to purchasing from this dealer. Have made complaints but the behavior never changes. More
by Woody
Employees Worked With
Jess in service dept
