Don Vance Ford

Jason and his boss at the dealership was very professional and good to work with. Very conscientious young man. professional and good to work with. Very conscientious young man. More

Wouldn’t deal at all with a car at a premium price that had body damage and no spare tire! had body damage and no spare tire! More

Hello I stopped in to Don Vance Ford on August 7 2021 and stopped and looked at the truck I was interested in buying I walked into the building and was greeted by a gentlemen in sales and I asked about a tru stopped and looked at the truck I was interested in buying I walked into the building and was greeted by a gentlemen in sales and I asked about a truck that was on the website that I had just looked at from the outside "doors locked" and the gentlemen clearly stated that the truck had just come in and had not been through the shop yet. I stated that I was perfectly fine with that but if I could look at it and drive it anyway he stated that would be no problem he would get the key and bring the truck to the front door where I was waiting. I, my wife and my twin daughters stood outside and waited we watched the gentlemen come out of the shop and he was about 35 feet away from the truck and unlocked the doors how I know all the lights come on with the remote unlock. He then walked back over to us and said that he could not find the key but as most people know the unlock button is right on the same key fob that starts the vehicle. He did say it's unlocked and you can look at the inside if you would like. Remember my wife, I, and my twin daughters had just tried before going to the office to speak to someone about buying the truck. He also told me his service manager must of taken home the keys and he could not get him on the phone. I just feel that something is not right with the whole Don Vance experience. Note: I just moved to the area a year ago and have heard nothing but good about Don Vance. I now have a different thought of my own personal experience. I would not recommend this dealer at all for a vehicle. More

This was my first car buying experience and Logan and the team made it great. Would highly recommend this dealership and their staff. Everything from the initial outreach, to the test drive, to the financing team made it great. Would highly recommend this dealership and their staff. Everything from the initial outreach, to the test drive, to the financing experience was far above expectations. I was very impressed that Logan knew the answer to every question I asked about the vehicle and never once had to say “I’ll get back to you on that”. This was a far superior experience than the one I received at another dealership I was considering. Logan took the time to get to know me and my needs, followed up quickly, and made the experience just great. More