Don Vance Ford

Easy to work with and if I didn’t understand things they explained it to where I would understand it ( they dumb it down for me) explained it to where I would understand it ( they dumb it down for me) More

We were really happy with our whole experience! Great group to work with for sure! Great group to work with for sure! More

I came from out of town, they picked me up at the airport, the truck was ready and as described. I had a great experience from my salesman, Jason Carter to the finance lady. airport, the truck was ready and as described. I had a great experience from my salesman, Jason Carter to the finance lady. More

Purchased an $81,000 2021 F350 DRW 4x4 in Sept 2023 from salesman Mike Hartman and general manager Mike Barker and was told multiple items serviced prior to purchase. After several hour drive home found ma salesman Mike Hartman and general manager Mike Barker and was told multiple items serviced prior to purchase. After several hour drive home found many of the items stated to have been serviced appearing in need of repair/service. Attempted to contact dealer for repair and was belittled by the general manager for following up on items. Attempted to contact owner by phone to discuss interactions with general manager and issues with truck and was told all communication would need to go through general manager. Sent owners Don and Vicky Vance a certified letter attempting to remediate issues with truck purchase prior to leaving review and had no response 3 weeks later. More

Straight forward and no pressure. Their prices are good, so no haggling needed. Friendly and professional. Their prices are good, so no haggling needed. Friendly and professional. More

We had a wonderful experience buying our truck here. The salesman, Mike, was fantastic!!! It was so quick and easy and we got a great truck for the money. Exactly what we wanted. No hassles, finance The salesman, Mike, was fantastic!!! It was so quick and easy and we got a great truck for the money. Exactly what we wanted. No hassles, finance was easy and done very quickly. Thank you for making our purchase go so smoothly. More

My wife and bought a Ford Explorer two weeks ago, salesman was great very friendly and down to earth. When we were driving home the check engine light came on so we brought it back to the dealership. salesman was great very friendly and down to earth. When we were driving home the check engine light came on so we brought it back to the dealership. Long story short, it’s been two weeks and we still don’t have our vehicle because they keep needing to get sensors on it that are not anywhere in the town. Very frustrating to still not have the car we bought two weeks ago More

They are great to work with and very friendly service people. Repairs completed when they had promised. people. Repairs completed when they had promised. More

Scheduled quickly and completed the appointment on time. Very friendly and knowledgeable. Wait time was very short. Thank you very much. Very friendly and knowledgeable. Wait time was very short. Thank you very much. More

Always a great experience when visiting here for service. And they now offer pick up and delivery! And they now offer pick up and delivery! More