Don Thornton Cadillac

Carl was my salesman and he was fine but Cathy in finance was completely fraudulent. She added a very expensive item/service to my purchase after I had already agreed on price, signed on said price, and told was completely fraudulent. She added a very expensive item/service to my purchase after I had already agreed on price, signed on said price, and told her I did not want any extras at all. No warranty etc. All I could see was the signature pad and she assured me there were no extras, just the price of the car. But wait! She forgot to credit my down payment! She said she fixed it but my documents are conflicting. However, she padded her commissions with an insurance product I was not aware of and would have declined. Sneaky! I have documentation of asking her to remove it and her stating she had received my request, only for the dealer to say they never received it. If I had it to do over again, I would avoid this dealership. If they can’t do simple math and forget to credit a customer’s down payment, how can one have faith in the product they sell? Horrible, stressful experience for me. More

I called on the phone told the dealer ship which vehicle I was interested in and it was the must painless car buying experience I have every had .. I would like to thank Mr. Carmichael for all he did to hel I was interested in and it was the must painless car buying experience I have every had .. I would like to thank Mr. Carmichael for all he did to help me purchase my vehicle More

This was the most seamless car buying experience I’ve ever had. We had gone to a few places that had already drained me. Gregor completely made the whole experience fun and less stressful. He checked up ever had. We had gone to a few places that had already drained me. Gregor completely made the whole experience fun and less stressful. He checked up with us a few times after we purchased as well!! Wild. Highly recommend! More

I am so happy with my experience with Gregor MacPherson at Don Thornton Cadillac! Gregor helped me find my dream car at my dream price! I’ve been to other dealerships and this one is top tier. The prices o at Don Thornton Cadillac! Gregor helped me find my dream car at my dream price! I’ve been to other dealerships and this one is top tier. The prices of their cars, new and used, are unbeatable!! I recommend them to all of my friends and family looking to buy a car! You guys need to check them out—make sure to ask for Gregor! More

Very good purchasing experience.....Jose’ Aguirre was excellent....knowledgeable, straightforward, honest. I came thinking a deal would not be likely, but hoping the last few days of the month and year m excellent....knowledgeable, straightforward, honest. I came thinking a deal would not be likely, but hoping the last few days of the month and year might prompt an inventory reduction. I came thoroughly well-studied on both my trade-in and the 2019 XT4 that I wanted. I’m glad it all worked out and am very pleased with my car! More