Don Ringler Chevrolet - Service Center

Did not fix the problem. The main reason I went in Don Ringler Chevrolet was to get my air conditioner fixed, the air conditioner was not cooling and I told them this multiple The main reason I went in Don Ringler Chevrolet was to get my air conditioner fixed, the air conditioner was not cooling and I told them this multiple times right when I got there. I also had a couple of recalls that needed to be fixed that were not as important. When I got there and asked for a loaner that I needed, because I am in school and had very important classes to be at certain times during the day. They did not give me one because I am 20 years old although I have received loaners at other Chevy dealerships and rental car organizations. All I had to do was sign an under 21-policy form. They didn't even take time to consider that and when i tried to tell them about it they blew me off and didn't take me seriously. I then had to wait 20 minutes for a courtesy driver to come pick me up, and I was not able to continue on with my day because I had no vehicle to drive. When they finally called me to let me know it was ready I asked for a courtesy driver to come pick me up. It then took over an hour for the driver to come to my house that is 10 minutes away from the dealership. Once again waiting on him took my valuable time away and was a huge inconvenience. When we finally got to the dealership they were telling me what recalls they fixed and said they "inspected the cooling lines" and everything was okay. I then said something had to be wrong because it is not cooling; they went on the say that everything was fine and blew it off. When I got in my truck and began to leave the air conditioning was not fixed. At this point I was not going to go back and deal with the unprofessional people working there. I will not be going there and i will definitely tell people not to got there. I felt like the workers did not take me seriously and were very unprofessional. The worst part to me was that they didn't think they did anything wrong and weren't accommodating at all. So in my opinion worst dealership I've ever been to. More

Service department is rude and inefficient. I took my truck in for repairs one morning and was turned away because I didn't have an appt. which I understood. So I scheduled a day off of work and made an truck in for repairs one morning and was turned away because I didn't have an appt. which I understood. So I scheduled a day off of work and made an appt for that day at 8am. I took my vehicle in for my scheduled appt and had my wife wake up early to take me home. She went to work and I waited at home all day for the call to pick up my car. I finally got the call around 5:45pm to pick up my car. I was relieved. My wife got out of work to take me back and get my car. When I got there I was informed that my vehicle had not even been worked on. I was pissed! The service guy acted like it was no big deal that I sacrificed a whole day of work and was stuck at home all day for absolutely nothing. He just shrugged his shoulders and acted like tough sh** dude. I get turned away for not having an appt, and so I make an appt and still get nothing done. xxx? More

I had an oil change, tire rotation, & air filter that I was charged $119 for. Ridiculous price. I have had 4 oil changes & 4 tire rotation on the same vehicle at a different dealership and the previous I was charged $119 for. Ridiculous price. I have had 4 oil changes & 4 tire rotation on the same vehicle at a different dealership and the previous 4 excluding air filter cost what 1 Oil Change @ DON RINGLER COST. So please if you have plenty of money that you wish to donate then go visit DON RINGLER because they will sure take it. More