Don Ringler Chevrolet - Service Center

I have taken my 2016 Corvette there twice in the last 12 months and have spent in excess of 10,000$ getting work done. Until today I have been very satisfied. Satisfied with the service of the technicians a months and have spent in excess of 10,000$ getting work done. Until today I have been very satisfied. Satisfied with the service of the technicians and the Customer care my service advisor Tara had given me. However, after having my vehicle for 3 weeks they were running late and Tara told me if I wanted my vehicle that Friday evening that she would not have time to wash it. I agreed and said I would wash it. After washing it several time I text Tara and asked what the white stuff on my car because I was playing xxxx getting it off my paint. She explained that the city had burned something and it was ash. No less then 6 weeks ago I had recently had the front end painted and there were a few spots that damaged the paint. She was apologetic and turned the issue over to her Supervisor Paul. It’s at this point that I realized I would not ever being doing business here again. Paul refused to even have his paint guys look at it and said he couldn’t take responsibility for this. He said it’s no difference then if a hail storm came….he insisted that this was an act of god even though they knew the ash was on it and obviously left it on there a while. In the end the fact that I had spent a small fortune there in the last 12 months and the paint was brand new he was basically not going to take any responsibility for it. I won’t take my car back there even if I have to pay to have it towed the Dallas or Austin. Michael C Axelsen More

All I can say about Tara is this an Associate who CARES. I’m our world today business people cannot find job seekers who do what they say they will do or can do. Tara is a “ doer “. Example: I texted I’m our world today business people cannot find job seekers who do what they say they will do or can do. Tara is a “ doer “. Example: I texted her last last night ( Sunday night ) not expecting a response until Monday morning. Surprisingly she responded and shared all she was doing to track down a part needed for my repair. And it was great news. I not only applaud her but also the Dealership for having Associates who CARE. More

Andrea Hoy was very pleasant to work with and was very helpful. On subsequent inquiries she helped schedule further work that had to be completed on my car. helpful. On subsequent inquiries she helped schedule further work that had to be completed on my car. More

Scheduled to have my truck air bag serviced. I showed up 15 minutes prior to Scheduled time. Was informed it could take up to 2 hrs, it actually took 32 minutes. I was never called and had waite I showed up 15 minutes prior to Scheduled time. Was informed it could take up to 2 hrs, it actually took 32 minutes. I was never called and had waited for over 2 hrs until I requested update. It didn't seem to be a busy day. Just a failure on informing customer service. - Will More

Andrea in Service Department is always friendly and great care of me when I bring the truck in for Service. Great Employee to have on your Team. care of me when I bring the truck in for Service. Great Employee to have on your Team. More

Great Work Don Ringler employees always provide quality work. I took my truck into the dealership this past weekend for a routine oil change. Because the employe Don Ringler employees always provide quality work. I took my truck into the dealership this past weekend for a routine oil change. Because the employees at Don Ringler always go above and beyond, they found a leak in my water pump during their multi-point inspection. Luckily, it was covered through my warranty and they were able to get it replaced before I came back. Billy was in contact with me the entire time, and within an hour of dropping my truck off the oil change was done and the new part was ready to go! Thanks for all y'all do! More

Courteous, professional and quick! Everyone, including the mechanics, are friendly, professional and are willing to help and advise you with any questions you may have. Everyone, including the mechanics, are friendly, professional and are willing to help and advise you with any questions you may have. More

Service on my 2017 Silverado I dropped off my truck for a oil change and tires rotation and since it was late in the day I wasn't expecting it to be looked at till the next day. A I dropped off my truck for a oil change and tires rotation and since it was late in the day I wasn't expecting it to be looked at till the next day. Around 4pm I got a call saying it was ready for pick up. The service team went above and beyond to make sure I was taken care of. More

Car service It was great, very nice knowledgeable. Effective, fast, took my appt same day I called. Checked all points. Will use again when I need service. It was great, very nice knowledgeable. Effective, fast, took my appt same day I called. Checked all points. Will use again when I need service. More