Don Nester Chevrolet
Roscommon, MI
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will they called me back in a timely manner. when I was asking about a truck that would be a cash deal. they could not tell me nothing about it. in my opinion if you have something for sale it dose not mat asking about a truck that would be a cash deal. they could not tell me nothing about it. in my opinion if you have something for sale it dose not matter if its a new or used. you should be able to anwser at least 3 questions about it. 1 dose it run and have no engine knocks. 2 dose it run and stop. 3 what is wrong with it. with that said more people that ask that question is so is it going to need to be fixed right off the bat or not. so by the sale person was not willing to awnser 1 of the 3 questions. im looking elsa where's. yes the truck was under 1000 dallors not a new truck I think thats why he dis what he did, and did nor even take the time to look or to ask. that is bed sales there. More
Bought a 2015 GMC terrain, as I backed out of the office I noticed the back up camera was foggy and not usable Scott Thompson, gen. Mgr Said you should have brought a warranty It would be 359.00 to fi I noticed the back up camera was foggy and not usable Scott Thompson, gen. Mgr Said you should have brought a warranty It would be 359.00 to fix. I asked if this was a safety feature and he said " you heard my answer" He was offensive and spoke to me like a child. Not happy with the service ☹️ More
A Welcomed Sales Experience! As a single woman dealing with a car salesman, I was not looking forward to the experience, but I was pleasantly surprised at Don Nester's in Roscommo As a single woman dealing with a car salesman, I was not looking forward to the experience, but I was pleasantly surprised at Don Nester's in Roscommon. I wasn't sure how the process would go during this "Covid 19 Stay At Home" time, but it couldn't have gone smoother. Thru phone calls and text messages, Bob Nimke made arrangements for me to test drive the vehicle of my choice. It was waiting out front with the keys in it. No pushy sales person sitting on my shoulder or lurking just around the corner waiting to pounce. I made my offer to Bob and off he went. He presented me with a bag of paperwork to sign while sitting in my car, not a scary dealership filled with vultures. He put my license plate on the vehicle and off I went. Although I couldn't shake his hand or give him a hug, I appreciated that he was able to answer all the questions I had and make me comfortable doing it. If all the salespeople at Don Nester's conduct business in this fashion, Kuddos! What a smooth transaction that was. Thank you, Bob Nimke, for reversing my opinion of the dreaded "Used Car Salesman"! You were a gentleman! More
We had our previous vehicle repaired a couple of times at your body shop. Nothing but an all-around great experience so when it came time we decided we would buy our next vehicle from you. Again what a gre your body shop. Nothing but an all-around great experience so when it came time we decided we would buy our next vehicle from you. Again what a great experience! Alex was our salesman and he went above and beyond to get us the exact vehicle we wanted, 2020 Equinox Redline Premier! We LOVE this vehicle! Thank you all but especially, Thank You Alex for all you did for us! More
Professional The Chevrolet Silverado 2500HD that I bought used for the purpose of a plow truck went to running very ill recently. It was taken to a Chevy dealersh The Chevrolet Silverado 2500HD that I bought used for the purpose of a plow truck went to running very ill recently. It was taken to a Chevy dealership closest to us and was diagnosed as having an expired engine to the price tag of $7500 for replacement. Scott Thompson (sales manager at Nester's that I purchased the truck from in July 19' could not believe the diagnoses when I explained to him what happened. Scott had the truck towed to his dealership at their expense and re-diagnosed it to be a crushed catalytic converter. Between Scott and the service department at Nester's I had the repaired truck delivered to me in two days. Thanks to Scott and Nester's for service after the sale for even a used plow truck w/o a warranty. More
My experience with Don Nester Chevrolet was excellent. Allison is a great salesperson and went out her way to help us buy the car we wanted. I will definately look to Don Nester for future purchases. Allison is a great salesperson and went out her way to help us buy the car we wanted. I will definately look to Don Nester for future purchases. More
I had purchased a vehicle from another dealership and was very dissatisfied. I had Kim, the mechanic from Nester's take a look at the vehicle (that was purchased elsewhere) = :( I was able to return the ve very dissatisfied. I had Kim, the mechanic from Nester's take a look at the vehicle (that was purchased elsewhere) = :( I was able to return the vehicle to the other dealership, and in the meantime looked for a vehicle from Nester's. We found the PERFECT vehicle, thanks to the help from Allison. I feel safe with my one year old, which was so important to me!! The transition into the new vehicle was so smooth, we will always buy from Nester's now!!!! Great Service, they really know how to get you that perfect car! More
Between my husband and I we have recently purchased our 8th vehicle from Nester Chevrolet - each transaction has been great! I appreciate the continued customer service we get each time we have worked wit 8th vehicle from Nester Chevrolet - each transaction has been great! I appreciate the continued customer service we get each time we have worked with this dealership. We have never been disappointed. From the point of sale to needing work done in the body shop - I would recommend this dealership to others! More