Don Miller Subaru West

Earl is well-informed, answered our questions or researched ones he didn't have an immediate answer to. His orientation to the new vehicle was well done and useful though we didn't realize it would researched ones he didn't have an immediate answer to. His orientation to the new vehicle was well done and useful though we didn't realize it would take nearly 90 minutes when we went to pick up the car! We felt we could rely on the accuracy and fairness of his statements. More

My wife is in need of a new car, hers had trouble starting. She took it into subaru hoping to trade it in to find out that it wouldn't start (a problem that had been starting to happen). Eric was the starting. She took it into subaru hoping to trade it in to find out that it wouldn't start (a problem that had been starting to happen). Eric was the salesman that helped us from start to finish. He spent a lot of time and then even the General Manager came out to try to help her out. After no success they pushed her car to the Chrysler service dept to see what they could do. They found the problem and and were able to get it fixed. During that whole process they were still able to start and work on getting us into our new car. Eric and the rest of the crew handled everything for us as to make the whole process as easy on us as possible. Eric and the crew went way beyond anything we would have expected. They truly treat you like family and they deserve more then the 5 start rating we could give them. We HIGHLY recommend Eric and Don Miller Subaru. More

I appreciated Matt's soft, low-key presentation of the vehicles I was interested in. He was thorough and followed up on questions I had. The management team was also friendly and offered what I considered vehicles I was interested in. He was thorough and followed up on questions I had. The management team was also friendly and offered what I considered to be a good price for the vehicle I wanted. I haven't had service done yet, but I expect quality, friendliness, and most importantly, integrity! More

everything went smooth and the car is great!! All of the dealership people were very knowlegable. The walk around was clear and concise as was the financial end and the trade-in. dealership people were very knowlegable. The walk around was clear and concise as was the financial end and the trade-in. More

It was a pleasant experience with the staff willing to go the extra mile for the customer. Unlike some of my other dealership visits, there was no undue pressure to buy or add options. They even pulled off t the extra mile for the customer. Unlike some of my other dealership visits, there was no undue pressure to buy or add options. They even pulled off the magic of adding all the stuff I wanted within a day. More

This was the BEST car buying experience my husband & I have experienced. Ever. Earl was friendly, through, and there was absolutely no pressure. He worked WITH us, and he knows his stuff! Between my I have experienced. Ever. Earl was friendly, through, and there was absolutely no pressure. He worked WITH us, and he knows his stuff! Between my husband and me, we have purchased many, many cars over the years, so this is saying something. Chris was a pleasure to work with, attending to the financing side of this purchase. He was very personable, and made a minefield of detail seem like a piece of cake. I was very impressed with his knowledge of "the small print" and all details beyond. He made a usually dry at best part of buying a car, a very pleasant experience. He enjoys what he does, is good at it, and it shows. Happily for us, the buyers! We met Don briefly, but he made it clear that our experience with this dealership was important. He also left us a follow up call the other day to check that we were happy with our purchase & to let him know if we had any questions or concerns. I even waited a week to come down from my new Forester euphoria, before I left a comment & rating. Wanted to be sure I was not unduly influenced by my wonderful new vehicle (or that new car smell! lol) I can say that I am most "grounded" and clear headed when I say that I would recommend this dealership without reservation, and Earl, Chris, and Don, in particular. THANKS GUYS! More

Feels like you're waling into the ma & pa shop... But it's a Subaru Dealership with certified mechanics and Subaru parts. Good place, great customer service. it's a Subaru Dealership with certified mechanics and Subaru parts. Good place, great customer service. More

Unable to locate the Subaru Outback that I wanted in the southeast region, I called dealerships in several cities and found my car in Madison, Wisconsin. Ryan Rippchen at Don Miller Subaru was really wonder southeast region, I called dealerships in several cities and found my car in Madison, Wisconsin. Ryan Rippchen at Don Miller Subaru was really wonderful to work with. Over the years I have purchased several new cars and this was by far the best experience that I have had buying a car. Dealing with an honest, no nonsense, knowledgeable salesman made buying a car 850 miles away a seamless, enjoyable experience and I highly recommend this dealership. More

Kenton is one of the most knowledgeable salesman I have dealt with. It was nice to work with someone that knows the product better than the buyer. The walkthrough was done well. It appears any issues th dealt with. It was nice to work with someone that knows the product better than the buyer. The walkthrough was done well. It appears any issues that came up were dealt with promptly and with professionalism. More

Matt was very knowledgeable about the car we were purchasing and provided us with a very detailed orientation on the features of our new car. purchasing and provided us with a very detailed orientation on the features of our new car. More