Don Miller Subaru East

Great customer service Very positive experience - didn't feel pressured at all to make a purchase until we were sure the car was exactly what we were looking for. Would hap Very positive experience - didn't feel pressured at all to make a purchase until we were sure the car was exactly what we were looking for. Would happily buy from here again! More

Best car buying experience yet! Went in on a Friday to test drive a Crosstrek, hopefully work out a deal to lease one. My wife and I loved it (it also helped that is was orange, the Went in on a Friday to test drive a Crosstrek, hopefully work out a deal to lease one. My wife and I loved it (it also helped that is was orange, the one color we for sure wanted). Came in the next day to go over the numbers and sign away. Blaine was super awesome as well as everyone else involved in our leasing process. Can't wait to go in there and buy another one, that's for sure. More

Friendly and knowledgeable Went in looking for a new Forester and got everything I wanted and a few bonuses. Everyone that helped us was knowledgeable and easy to work with. Went in looking for a new Forester and got everything I wanted and a few bonuses. Everyone that helped us was knowledgeable and easy to work with. More

Very Professional The entire staff was very helpful and professional. Fair with the trade in value. Blaine was honest with his opinion about what vehicle was the best The entire staff was very helpful and professional. Fair with the trade in value. Blaine was honest with his opinion about what vehicle was the best fit and gave good advice. Very happy with car and decision. More

Very nice I had a very nice experience at Don Miller from the first email I quickly received from Dean. He and Conor and the sweet lady in the finance departmen I had a very nice experience at Don Miller from the first email I quickly received from Dean. He and Conor and the sweet lady in the finance department (sorry she had a unique name I forget) were very kind and respectful to me and my family, and I would go there for another car in the future. More

Well done I have purchased 10+ cars from dealers in my lifetime. Don Miller Subaru and Dave Stellflue are the only dealership and salesperson that I recommend I have purchased 10+ cars from dealers in my lifetime. Don Miller Subaru and Dave Stellflue are the only dealership and salesperson that I recommend to others and would revisit for our next purchase. Nothing 'sales-personey' about them. Truly just people trying to understand your needs, inform you of options, and assist in your search. More

Delighted with my 2018 Subaru Outback My last car was a 2010 Subaru Outback, and I it was one of the best cars I everr owned. Reliable, safe and with smooth ride - an all round great car. My last car was a 2010 Subaru Outback, and I it was one of the best cars I everr owned. Reliable, safe and with smooth ride - an all round great car. The 2018 Subaru Outback is even better! The eyesight is a wonderful feature, and so far I'm equally impressed with the handling and capabilities of the 2018. David Stellflue was a phenomenal salesperson. He dealt with us fairly, and gave us an acceptable trade-in value for our older vehicles. The whole process of purchasing the new car was professionally executed. Kate Fischer was very helpful with understanding all of the new tech on the Outback. She was extremely patient and thoughtfully explained all of the new features. She answered all the questions we had on the car. More

What the experience should be! John was extraordinarily patient in dealing with us seniors. He was friendly, polite and never dismissive. We felt he was crystal clear about price John was extraordinarily patient in dealing with us seniors. He was friendly, polite and never dismissive. We felt he was crystal clear about price points. Unlike our last car buying experience, we did not feel hoodwinked in the least and; in addition, felt we were treated with respect. We were also deeply appreciative of the help he gave us with new technologies on our new and bright Crosstrek. More

Easy to work with! Connor was great to work with. After leaving the dealership to test drive other vehicles, I ended up back at Don Miller's the same day to work with Co Connor was great to work with. After leaving the dealership to test drive other vehicles, I ended up back at Don Miller's the same day to work with Connor! He was straight to the point and helped me get what I wanted. Not to mention he made quite the impression on my son! I couldnt be more pleased!! More

Love means being more than a car company. I came in towards the end of June wanting to test drive the brand new Ascent which wasn't available at dealerships (ie., Don Miller West) other than t I came in towards the end of June wanting to test drive the brand new Ascent which wasn't available at dealerships (ie., Don Miller West) other than the East Side one. I had no expectations of making a purchase at that time, however the ride and experience of the Ascent was exceptional - certainly the ride was better than I had anticipated it would be on the Touring Model. I had the opportunity to test drive the Touring and Pete (our salesman) answered all questions and presented the vehicle in an excellent manner. In the interim, the touring I test drove was sold and when I brought my boss (re: wife) to to test drive she noted the significant roll that the non touring model had; when I test drove it I noticed it as well. Fortunately, another Ascent Touring became available and we were able to test drive it and noticed that likely due to bigger wheel/tire size it had significantly less roll to it than the non-Touring models - just barely noticeable. As we were about to move from Madison to TN, Pete pointed out that there may be a sales tax savings (TN only has a sales tax - no income, so this would be significant) to complete the purchase and have it registered in WI and pay sales tax before we moved rather than to purchase the care in TN. This certainly made sense to us and after confirming with our CPA that we wouldn't be paying double tax, we made the decision to go ahead and proceed with the purchase. When I came in to arrange finances for our deal as Pete wasn't available his colleague, Gavin, was able to help me. They are very collegial at this dealership and the transition of care between the salesmen was seamless. They were both excellent to work with. Though I must say that "little" Pete is someone that makes you feel like you would want to buy a car from him - Not pushy, nonjudgmental, and really just there to guide you through your journey. Finally, Daleena with the credit department was able to help us get an incredible deal with our credit and this was greatly appreciated. This last step went smoothly though was spread over a period of 2 days (I happen to get in on the day before her off day - Wednesday). In the interim, Pete sent me a picture of our vehicle after we had the "exterior auto-dimming mirrors" option installed and this was appreciated. I am happy that we purchased in Madison before leaving. We had ample extra storage to carry stuff during our move to our new home - Amazingly, you really can't tell that the car is carrying out all that extra weight! But it was certainly lighter after we emptied it out. The beauty of Subaru is that the global service and warranty will be accepted at all Subaru's across the US. Incredibly happy with our purchase. More