Don Miller Subaru East

Fast service no hard upsell! I was able to see the features I was interested in. No one tried to tell me I wanted features I really did not. My color and feature set arrived qui I was able to see the features I was interested in. No one tried to tell me I wanted features I really did not. My color and feature set arrived quickly. I have had service for my last two cars from Don Miller so I am confident I will get good service on this car also. I -may- add an extended warranty, but the information was not hard sale pushed, which felt so nice! More

Connor Khunau is a great Salesman, but other issues happened After doing several reviews on various SUVs and Crossovers, I was very impressed with the 2019 Subaru Forester and decided to drive the hour down to M After doing several reviews on various SUVs and Crossovers, I was very impressed with the 2019 Subaru Forester and decided to drive the hour down to Madison to check it out. The first part of the experience was definitely no pressure. We were given about twenty minutes of looking at various cars both inside and out, before we were approached by our Salesman Connor K. He was very professional and knowledgeable. We talked for a while, and after a test drive I wanted to see what kind of numbers they could return on a lease. Connor went and did his thing, and came back with what they could do. Now, I had driven quite far to check out vehicles, I wanted the opportunity to check out other vehicles besides the Subaru. I also wanted to double check the math on the numbers they were giving me. As I was leaving, I believe it was the Sales Manager who came over before we could make it out the door, and he really turned up the pressure. It was very unwelcome and very nearly cost the sale. I was very surprised how fast things had went from 0-100. However, after visiting a few more dealerships, I knew that I wanted the Forester. So, we returned to Connor. He was the best part of the whole car buying process, the rest left a bit to be desired. My car was delivered to be detailed (seriously, what needs to be cleaned on a brand new vehicle) before paperwork even began, and I had to wait over an hour past that for it to be delivered to me. The paperwork step was actually pretty good, and their Finance Manager had a good personality. When my car was finally delivered from its multi hour departure, it was discovered they had put my new plates on another customer's vehicle. I had to wait even longer for that person to be summoned back to the dealership to have my plates retrieved and put on my vehicle. Five hours in total at the dealership the second time, not including the previous visit for the test drive and such. In Connor's defense, he tried to do what he could to speed things up, and even paid for a little Subaru key chain from their parts department that I had picked out. His customer service is what salvaged the deal, and he is the ONLY reason I would recommend going to that dealership. More

Blaine, my sales rep was informative, patient, and very good Blaine was the best sales rep I have ever dealt with over the last 50 years of car buying. He withstood intense questioning and bargaining. I will r Blaine was the best sales rep I have ever dealt with over the last 50 years of car buying. He withstood intense questioning and bargaining. I will recommend him to others without question. The personnel that assisted him were also excellent. I AM IMPRESSED! More

Great experience! Just bought a Subaru Forester! Loving it so far. My salesperson, Lindsay Raftis, was really helpful and patient with my many questions. I didn't feel Just bought a Subaru Forester! Loving it so far. My salesperson, Lindsay Raftis, was really helpful and patient with my many questions. I didn't feel rushed or pressured to make a decision. She gave me honest feedback on the different features and I feel like I got a car that perfectly meets my needs. More

Casual no pressure buying experience In late 2018 I started my search for a new car. I worked with Lindsay Raftis. Lindsay answered all my questions and showed me all the different mode In late 2018 I started my search for a new car. I worked with Lindsay Raftis. Lindsay answered all my questions and showed me all the different models and trim lines I was interested in. There was never any pressure to buy. I determined the time was not right and asked to be contacted in a few months. Lindsay honored that request and 3 months later contact was re-established and I ended up buying a new car. Over the entire buying experience, I never felt pressured, and it was the most casual buying experience I have had in years. Once all the paper work was signed I looked at Lindsay and said 'is that it'? The response was 'yes'. My reply was 'wow that was easy'. More

Conor Kuhnau We recently leased a 2019 Forester and our experience with Conor Kuhnau was great. He worked hard to get us into the car we wanted with no pressure o We recently leased a 2019 Forester and our experience with Conor Kuhnau was great. He worked hard to get us into the car we wanted with no pressure on us Gave us the facts and let us decide if it was right for us. Pleasant and friendly and knowledgeable.. Would definitely recommend him to anyone and will call on him again when we need him. More

Excellent and easy to work with Not only did I get the best deal in the area on my new vehicle, the sales and management team worked together to make my transaction as smooth as poss Not only did I get the best deal in the area on my new vehicle, the sales and management team worked together to make my transaction as smooth as possible. Blaine was so accommodating and a pleasure to work with. Will recommend to anyone who wants a quality experience and the best deal around. More

Knowledgeable and helpful I was conflicted about which model I wanted, but because Lindsay was so knowledgeable and helpful, I was able to narrow down the model, decide on the I was conflicted about which model I wanted, but because Lindsay was so knowledgeable and helpful, I was able to narrow down the model, decide on the “extras” that made sense for my needs, and finally, get a great deal on a new Outback. I love it! More

Great Experience I recently purchased a car from Don Miller Subaru East. Maddie Lemke was so accommodating. She stayed late so that I could test drive a car and then I recently purchased a car from Don Miller Subaru East. Maddie Lemke was so accommodating. She stayed late so that I could test drive a car and then met with me again the next day to answer more questions. She was very knowledgeable and if she didn't know the answer, she quickly made sure she found out for me. I appreciated her quick responses to my emails and texts. I'm very happy with my new car and my experience at Don Miller Subaru. More

Smooth Maddie and the team at Don Miller Subaru East made the car-buying experience smooth and painless. She stayed late while we test drove multiple cars an Maddie and the team at Don Miller Subaru East made the car-buying experience smooth and painless. She stayed late while we test drove multiple cars and was able to answer all our questions. I settled on a new vehicle and am quite happy with my purchase. More