
Don Miller Subaru East
Madison, WI
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A car buying experience like no other! We went to three dealerships to test drive three different makes and models. At the first dealership, we spent long periods of time waiting at a tabl We went to three dealerships to test drive three different makes and models. At the first dealership, we spent long periods of time waiting at a table for "who knows what". We finally got out on a test drive and then returned to the table for another extended period of time. The second dealership politely told us they were about to close, and so we went back a couple days later. Took a test drive, and the salesperson never bothered to follow up with us. At Don Miller Subaru, Blaine was exceptional from the time we first dropped in. He had us on a test drive immediately. His knowledge base was helpful in our decision making process. We were back in a couple days to take a second test drive and his helpfulness was consistent. This is our first Subaru experience and the best car-buying experience we've had so far. Blaine had a lot to do with that! More
Good Buying Experience Went in just with the intent to look at the Crosstrek but left with a new vehicle. Tray was able to show us what we wanted on the lot in a friendly, n Went in just with the intent to look at the Crosstrek but left with a new vehicle. Tray was able to show us what we wanted on the lot in a friendly, non pressure way, which was very much appreciated. He was also very knowledgeable on the car which helped make the buying process even better. More
Met my needs Don Miller met my needs, great service. They fully explained all of my options and did whatever was needed to put me behind the wheel.. Don Miller met my needs, great service. They fully explained all of my options and did whatever was needed to put me behind the wheel.. More
Very happy with experience We traded in our +10 year old Forester and were please with the knowledgeable, responsive, helpful sales people at Don Miller. We hope our Crosstrek i We traded in our +10 year old Forester and were please with the knowledgeable, responsive, helpful sales people at Don Miller. We hope our Crosstrek is as reliable as the Forester was! More
Third time is a charm! This is our third Subaru with don Miller. They do not disappoint! I upgraded to the Ascent which I love and our son has inherited our Outback--love This is our third Subaru with don Miller. They do not disappoint! I upgraded to the Ascent which I love and our son has inherited our Outback--love the safety features!! More
Great sales folks, great car Excellent sales folks... take your Costco for extra savings! Great service! This is my first new car and best experience! Everyone was polite and res Excellent sales folks... take your Costco for extra savings! Great service! This is my first new car and best experience! Everyone was polite and respectful. More
Fast and Easy I spotted a new post of a legacy friday afternoon. I received a fast response to my initial email. We stopped in that afternoon and were greeted ins I spotted a new post of a legacy friday afternoon. I received a fast response to my initial email. We stopped in that afternoon and were greeted instantly. Blaine was very nice and not pushy. We picked up the car monday afternoon after they found us a better rate than our bank. It has been 2 weeks and no problems with the car. Thanks More
Snagged a new Outback I've bought/leased countless vehicles over the past 40 years and Don Miller was, by far, the easiest dealer to work with. From our sales person Maddie I've bought/leased countless vehicles over the past 40 years and Don Miller was, by far, the easiest dealer to work with. From our sales person Maddie to Mike in finance, it was a pleasure, top to bottom. More
Subaru Crosstrek I worked with Lindsey Raftis to purchase a new Subaru Crosstrek. It was a pleasure working with Lindsey and the rest of the staff were also very good, I worked with Lindsey Raftis to purchase a new Subaru Crosstrek. It was a pleasure working with Lindsey and the rest of the staff were also very good, it is a well-oiled machine. They all made a point of making it an enjoyable experience. A good example of this was when I came in to pick up my car it had a scratch on the door. Lindsey had noticed it before I had even arrived and had already made an appointment to get it fixed, gave us a rental and then when it was fixed brought it to us so I wouldn’t have to drive to pick it up. It’s the little things like that, that will keep me coming back. The follow ups to make sure you were not having any other issues with the car after we had it are another example of how good Lindsey and the staff of Don Miller are. More
Subaru Crosstrek It was time for a new car and I was set on getting a Subaru. I went to the Don Miller Subaru East and left with a new Subaru Crosstrek. This is my fir It was time for a new car and I was set on getting a Subaru. I went to the Don Miller Subaru East and left with a new Subaru Crosstrek. This is my first time going through the new car process and I decided leasing was best for me at this time. I worked with Blaine test driving, calculating cost for how many miles to lease and which type of Crosstrek I wanted. He was very patient and answered all my questions. At one point I decided to leave car-less. Shortly after I left, I made up my mind and Blaine was right there to help me again. I worked with Mike to finalize all the paperwork, which went very smoothly. After Blaine had my car all cleaned and pretty, I was off with my new Subaru. I really appreciate everyone's time and patience going through this new experience with me. I would recommend this location based on service alone. The new car is great too! More