Don Miller Subaru East
Madison, WI
Filter Reviews by Keyword
By Type
Showing 1,254 reviews
This was my first time buying a new car but both CJ and David made it easy. I shopped around to multiple dealerships and ultimately went to Don Miller Subaru because they were prompt, respectful, and a ple David made it easy. I shopped around to multiple dealerships and ultimately went to Don Miller Subaru because they were prompt, respectful, and a pleasure to work with. I live two hours away from the dealership and they were very respectful of my travel time which I appreciated. Thanks CJ and David! More
Blaine was very professional and friendly. He walk us through the use of the car very well, and we were ready to drive the crosstrek without difficulty. Don from finance was great as well to d He walk us through the use of the car very well, and we were ready to drive the crosstrek without difficulty. Don from finance was great as well to deal with. This is my third car though this dealership. More
As someone that hasn't gone through the car buying process before, I was very happy with the assistance this dealership offered in walking us through everything. CJ, our salesmen, was very personable process before, I was very happy with the assistance this dealership offered in walking us through everything. CJ, our salesmen, was very personable and was understanding in our experience. Rory helped us with the financing and effectively answered our numerous questions. More
I have purchased 7 Outback’s from Don Miller Subaru. Every purchase was pleasant. I will make future purchases through this dealership and have all servicing on my vehicle at this dealership as well. Every purchase was pleasant. I will make future purchases through this dealership and have all servicing on my vehicle at this dealership as well. More
My partner and I had the unique experience of purchasing a vehicle last fall, at a time when used cars were scarce and therefore, overpriced. At the suggestion of a friend that had recently worked with Don a vehicle last fall, at a time when used cars were scarce and therefore, overpriced. At the suggestion of a friend that had recently worked with Don Miller Subaru East, we called the dealership and spoke to Connor, then viewed vehicles and prices online. We were surprised to find that ordering a new vehicle would cost less than purchasing used, so we picked out what we wanted, and went to the dealership to meet with Connor in person. We expected to be talking to someone whose priority would be to try to upsell us and spend an hour talking about features we did not want. What we experienced talking to Connor was the exact opposite. He was patient, exact, and only introduced a few options (which we ended up wanting and barely raised the selling price). I could not have asked for a better experience as a first time Subaru (and new car) buyer, and can not speak highly enough of our interaction with Connor and Rory, the financier. I was hesitant about purchasing a Subaru, but my experience with this dealership firmly cemented the fact that we made the right decision. More
Hey there! Let me tell you about my recent experience with Jim Casey and the team at Don Miller Subaru. From the moment I drove onto the lot, I was met with Let me tell you about my recent experience with Jim Casey and the team at Don Miller Subaru. From the moment I drove onto the lot, I was met with kindness, courtesy, and extreme helpfulness. And let me tell you, being in the car business myself, I know the importance of customer service. But Jim and the team went above and beyond to make me feel like family. Even though I was wearing a competitor brand, it didn't discourage Jim one bit. He was just as helpful to me as he would be to anyone else. It reminded me of how we do business at East Madison Toyota. Jim exercised great patience and never once acted like I was pulling his leg when I showed interest in my WRX. He followed up in a timely manner and helped fulfill all of my requests. And when Jim was busy on a Saturday, Shannon stepped in to make sure everything went smoothly. Doing the final paperwork with Rory was extremely painless too. I just wanted to take a moment to thank you all for the great customer service. I appreciate all that you guys have done for me. You've definitely earned a lifelong appreciation from me. Thanks again for everything! Best regards, David Virgell More
Blaine, our salesperson was helpful in suggesting options to consider. Car lease was a pleasant experience options to consider. Car lease was a pleasant experience More
I had a fantastic experience purchasing a 2023 Subaru Forester at Don Miller Subaru East! I was super impressed with CJ Thompson and his ability to find the perfect car for me. I will certainly purchas Forester at Don Miller Subaru East! I was super impressed with CJ Thompson and his ability to find the perfect car for me. I will certainly purchase another vehicle from CJ at Don Miller in the future! More