Don Miller Subaru East
Madison, WI
Filter Reviews by Keyword
By Type
Showing 1,254 reviews
Thank you! Shannon went out of his way to get me the car I was looking for the same day, on a tight timeline. The process was quick and easy. I was able to run h Shannon went out of his way to get me the car I was looking for the same day, on a tight timeline. The process was quick and easy. I was able to run home while they processed my paperwork and by the time I arrived back at the dealership, it was a couple minutes signing papers and I was off in my new car. More
Thank you Thanks so much to Tim Bisbee for being friendly, efficient, considerate, knowledgable and a darn good salesman. He made the experience understandable Thanks so much to Tim Bisbee for being friendly, efficient, considerate, knowledgable and a darn good salesman. He made the experience understandable and fun and made me feel that I was making an informed decision. More
I love my new car! Everyone I met was friendly and knowledgeable. I feel like they took a genuine interest in finding me the perfect car. I left happy knowing that I w Everyone I met was friendly and knowledgeable. I feel like they took a genuine interest in finding me the perfect car. I left happy knowing that I will buy my next car at Don Miller Subaru East! More
Best buying experience EVER! I have bought 2 cars from Don Miller east and will continue to buy from them. Extremely friendly, no pressure, super knowledgeable staff- and I got an I have bought 2 cars from Don Miller east and will continue to buy from them. Extremely friendly, no pressure, super knowledgeable staff- and I got an INCREDIBLE trade-in deal! I couldn't be happier with the car or the service. SHOP HERE!!! More
Most positive car buying experience ever. After a friend bought a new car from Steve and raved about the process, I decided to visit Don Miller Subaru when I was looking for a new car. From After a friend bought a new car from Steve and raved about the process, I decided to visit Don Miller Subaru when I was looking for a new car. From the first time I spoke with Steve, he was positive and let me decide which car was the best choice for me. He listened to what I was saying and didn't try to convince me I needed something else. On more than one occasion, he said, "We'll take care of you." and "I would like to put you in a car." but was never pushy and understood it was a process I had to go through. He was genuine and sincere. Never did he ask what the other dealership was willing to do for me or 'sell' me on why buying a car from him was the better choice. Then when I decided on the Outback and the one I wanted wasn't available, John found something comparable that had a few additional amenities but for no additional cost! He ended the conversation with "Don't worry. We'll take care of you." I highly recommend buying a car from Steve and John . More
Simply Awesome I worked with Dean, Tim and Jason to purchase a new 2015 WRX. Top to bottom the best car buying experience I have ever had. No pressure at all, even w I worked with Dean, Tim and Jason to purchase a new 2015 WRX. Top to bottom the best car buying experience I have ever had. No pressure at all, even when I came to finance and warranty. These guys were the best. I would highly highly recommend. This is my second Subaru (first one was from another dealer and wasn't nearly as good of an experience) and it won't be my last from Don Miller. I drove from Milwaukee and they did everything in their power to make my experience seamless and fast. Really really excellent experience. More
This is the place to buy a vehicle!!! After researching many car dealerships in the Midwest, I came upon Don Miller Subaru East. I contacted Dean on the website and told him the vehicle I After researching many car dealerships in the Midwest, I came upon Don Miller Subaru East. I contacted Dean on the website and told him the vehicle I was interested in and that I was shopping around. He was very upfront about everything including their price on the vehicle, my trade-in value, and what to expect for the rest of the transaction. We agreed in principal in a few a few emails. I had read some good reviews on this website and asked to work with Tim. We also had contact with the finance guy Jason. This was the most upfront, honest, car dealership I have ever worked with. We spent about an hour at the dealership finishing the deal. I would advise anyone that wants a hassle free experience to look here. We drove over 4 1/2 hours and stayed overnight to get the car we wanted and it was worth it. More
Jim Casey made my purchase effortless! Thanks Jim!! I want to write this review for the outstanding service Jim Casey provided me while I was searching for my dream car. I live in Iowa, but for some re I want to write this review for the outstanding service Jim Casey provided me while I was searching for my dream car. I live in Iowa, but for some reason our dealers here are very reluctant to sell their cars at a fair price. Many times my offers were scoffed at as being unreasonable. It's like negotiating is no longer an option. That wasn't the case when I contacted Jim Miller Subaru East. I live several hours from this dealership and expressed to Jim Casey I'd like to get an agreement made before setting out to see the car. This wasn't a problem for him, nor was haggling on the price, which he wasn't afraid to take on, like some of our Iowa dealers! Jim was polite, understanding, and even answered his phone on his day off to answer my questions. I was thoroughly impressed. Long story short, we made the trip, having made all the agreed arrangements prior to setting out. Jim was a man of his word, and the transaction went off smoothly without a single hitch. We weren't there for more than forty five minutes before saying our thanks and parting ways. I just can't believe how easy it was. If I need a new car anytime in the near future, knock on wood, I'll be looking for Jim Casey at Jim Miller Subaru East. Thank you Jim! More
Courteous, knowledgeable, and painless! I had a great experience with DJ (Dan Rinehart) who sold me and my husband my Subaru. He was courteous, friendly, bent over backwards to accommodate a I had a great experience with DJ (Dan Rinehart) who sold me and my husband my Subaru. He was courteous, friendly, bent over backwards to accommodate anything we needed during the process, and was knowledgeable. I was expecting a long, drawn out day purchasing the car, but my experience was fast, timely, and efficient. Kudos to DJ! I also got at least 3 follow up calls to see how I was liking my car, and I LOVE IT! My overall experience was excellent and we now have 3 Subarus! More
Tim Bisbee is simply great to work with! I had a great experience buying my Subaru Forester. Tim was very knowledgeable and spent a lot of time answering my questions. He wanted to make sur I had a great experience buying my Subaru Forester. Tim was very knowledgeable and spent a lot of time answering my questions. He wanted to make sure I was buying the right car for me. He was very attentive but he didn't pressure me in any way. This was a very pleasant experience and I can't say enough good about Tim. I highly recommend him. And I love my Subaru Forester! I can only hope that the customer service going forward is as great as I've experienced so far. More