Don Miller Subaru East
Madison, WI
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Excellent Experience at Don Miller Subaru Superior knowledge, courtesy, and service by salesman DJ Rhinehart and other staff at Dealership. Recommend visiting them if looking for a vehicle. D Superior knowledge, courtesy, and service by salesman DJ Rhinehart and other staff at Dealership. Recommend visiting them if looking for a vehicle. Did extensive on-line pricing and car information reviews on Subaru.com and other dealership/info sites before buying. More
Jim did a great job helping us find a new Outback (our third Subaru)! We knew it wouldn't be an easy task, with Subaru models averaging only 4 days on the lot, but we were able to find one that fit o (our third Subaru)! We knew it wouldn't be an easy task, with Subaru models averaging only 4 days on the lot, but we were able to find one that fit our needs on the very first day - with Jim's assistance. The entire process went very smoothly. More
Great Experience! After many attempts to buy a Subaru at other dealerships, I am very happy that I ended up dealing with Don Miller Subaru East. Everyone was a great h After many attempts to buy a Subaru at other dealerships, I am very happy that I ended up dealing with Don Miller Subaru East. Everyone was a great help..Steve, Jason, and DJ. DJ was the best. He took the time to go through everything and walked me around the building showing and introducing me to the other departments. He gave me the feeling that Subaru owners and staff are like a family in a way. It was great experience and I am so enjoying my new Subaru XV Crosstrek!!! More
Ditto: Knowledgeable and friendly/organized environment. A previous reviewer said it best. We dealt with David Stellflue and he made the Subaru shopping experience a pleasure. He had great knowledge on the A previous reviewer said it best. We dealt with David Stellflue and he made the Subaru shopping experience a pleasure. He had great knowledge on the Impreza we were looking at, answering all of our questions clearly, and explaining everything we needed to know about the car. David made the experience pressure- and stress-free, which helped us feel confident and comfortable doing business with him, even after considering some other car companies and dealerships. Jason Gest helped make the financing and paper signing less of a chore, and was very patient with us, even at the end of a long day. Thank you for the great car buying experience. We look forward to being part of the Subaru family! Dave More
Knowledgeable and Friendly/Organized environment Tim Bisbee in sales was wonderful. Long History of his love for cars comes through his passion for the Subaru. Was able to 'cut to the meat' of what Tim Bisbee in sales was wonderful. Long History of his love for cars comes through his passion for the Subaru. Was able to 'cut to the meat' of what I needed to know about this awesome car. Peter Hubbard GM was 'no nonsense' on the business side of backing up the vehicle in light of it's many competitors. Jason Gest helped my husband and I with the financing aspects. He was very professional, pleasant, and focused which is a great comfort when making such a purchase. Rick Tonstad (Service Advisor) was a bit busy to talk to, but am looking forward to meeting him when I have service checks but from the brief visual I got, he looked like he had a few years under his belt. Viewing the 'service bay' it was clean, organized, and very professional looking. Gave me a sense of trust when I saw a few gray hair guys (like me). No cars were being serviced at the time, but a couple were in the 'drive up,' and the mechanics were 'on deck.' It was my first visit at this dealership on August 18th, and my 2nd was 16 days later when I picked up my new 2016 Subaru Outback. I thank my husband first for checking out consumer report, Tim and Peter for knowing 'their stuff,' and the engineers at Subaru for making such a beautiful machine. She's a beauty! Respectfully submitted, Sharon Stroh More
Excellent experience!! One of my friends purchased a car from them and highly recommended them when I was in the market. Knowing Subaru's reputation for reliability my husba One of my friends purchased a car from them and highly recommended them when I was in the market. Knowing Subaru's reputation for reliability my husband and I stopped by to look. We had the most wonderful, non-pushy sales person help us. When we stopped in again he was busy but another gentleman stepped right up to help us until he was free. When we finally went in to purchase a vehicle the one we wanted was already sold but they were very helpful and found another car for us, exactly the same as the first that we could pick up in a few days. I can not say enough about how friendly and helpful the staff is. Thank you for the great experience. Rebecca M More
Excellent experience Shannon (and everyone at Don Miller Subaru East) was awesome. Very friendly, responsive, and not high pressure at all. They let me take my time, fou Shannon (and everyone at Don Miller Subaru East) was awesome. Very friendly, responsive, and not high pressure at all. They let me take my time, found the vehicle we wanted, and gave me a fair price both on the car I bought and our trade in. I never felt like we were being pushed too hard or being taken advantage of. Great experience all the way around. I would highly recommend others come to Shannon and Don Miller. More
2 cars and counting Last fall we ordered a 2015 Outback from DJ Rinehart. Even though this car was (and still is) in high demand, DJ gave us a good discount off of the st Last fall we ordered a 2015 Outback from DJ Rinehart. Even though this car was (and still is) in high demand, DJ gave us a good discount off of the sticker price with no hassle or back and forth negotiation. He answered our questions straightforwardly, and helped us order a car with the options we wanted. We were so impressed that when we were ready to replace our 2006 Escape this month, we went back to DJ. We were interested in a Forester, but wanted an updated navigation system and eyesight lane guidance. When they got the new 2016 Foresters in stock, we were still missing a couple of features that we liked on our Outback. We went through the entire process of purchasing a Forester, but at the last minute decided on a 2016 Outback instead. Despite all of the time that DJ had already spent working up our Forester purchase, he graciously switched and ordered us a new Outback instead when we changed our minds. I would definitely recommend DJ, and would buy another car from him anytime. More
Simple and Fair Everything worked out very well. Everyone was friendly. I can never really tell in these matters, but with all of the research I did, we paid a very Everything worked out very well. Everyone was friendly. I can never really tell in these matters, but with all of the research I did, we paid a very fair price,. It would have been really nice if they brought up the "added security coverage" earlier for us to think about while we waited the few days to finalize payment and pick-up. More
Friendly and Honest Jim was very kind, respectful, and professional. There was no pressure or hassle in buying a new car from him. He offered us a fair price for both t Jim was very kind, respectful, and professional. There was no pressure or hassle in buying a new car from him. He offered us a fair price for both the new car and the trade in up-front so there was no need to haggle over price. I would greatly recommend Jim to others looking to buy a Subaru. More